Teams | Collaboration | Customer Service | Project Management

Reclaiming Our Stolen Focus in the Digital Age

Explore the modern "attention crisis" dissected in Johann Hari's "Stolen Focus" and discover actionable strategies for individuals and workplaces to combat digital distractions. In addition, discover how monitoring remote workers productivity and timekeeping for remote employees can help keep distractions at a minimum and productivity at it’s highest.

Breaking the IT dependency cycle: Empowering teams with autonomous features

Technological advancements have revolutionized how organizations operate. However, with increased reliance on technology comes the risk of over-dependence on IT departments. Let’s explore the detrimental effects of such over-dependence and how IT pros can empower other teams by leveraging the right intranet solution.

How to Implement Sustainable Project Management in Your Workplace

In today’s rapidly changing world, the concept of sustainability has become more than just a buzzword. It has become a vital consideration for businesses across industries. Sustainable project management is a powerful approach that integrates environmental and social responsibility into the project lifecycle. In this article, we will explore how you can implement sustainable project management practices in your workplace, benefiting both the planet and your organization’s bottom line.

The next big release in Zendesk AI: a leap into the future of customer and employee experience

Over the last year, the impact of AI on customer service has been massive. Many customer experience applications and workflows can be optimised with AI – but not all AI solutions are tailored to customer experience.

What's New: What we launched in September 2023

We have a lot of exciting features and improvements to share that will elevate your collaboration and innovation experience. This includes Talktrack, a dedicated async solution that empowers Miro users to record high-touch, immersive walkthroughs for their collaborators. There’s also Anonymous Mode, which gives Miro users total anonymity so their feedback stays anonymous — forever.

From Paper To Digital: The Evolution of Employee Time Sheet Management

In 1913, the concept of tracking hours in a professional setting took a significant leap forward, thanks to Reginald Heber Smith, a lawyer with a vision for greater organization. To enhance efficiency and accessibility in his law firm, Smith introduced the practice of recording hours worked on cases, a method that later became known as “billable hours.” This innovative approach transformed the legal industry and impacted various professionals, from independent contractors to freelancers.

What's next for managers in the stress-free future of work

We’ve all become familiar with the phrase “unprecedented times”. You might even say it’s been overused. But if there’s one cohort in the corporate world that knows what the phrase really means, it’s managers. Remote work is booming. Demand for decentralized offices is sky-high. Good people are leaving unexpectedly. Up to 60% of employees are on the fence about their jobs or on their way to checking out.

Rethinking monitoring: A fresh approach for modern teams

For the last 40-50 years, forward-thinking organizational leaders have been working hard to reform top-down organizations into places where democracy and collaboration set the pace of progress. Employee empowerment has become non-negotiable. However, one area that has been slow to transform is employee monitoring. It’s only since Time Doctor recognized the need for employee-friendly monitoring that things really started moving in the right direction.