‍‍ Public services and innovation in government are entering a new era of speed and satisfaction, thanks to the power of AI. A good example of this transformation is the tax chatbot by the Internal Revenue Service, which assists taxpayers with filing their tax returns. Since its implementation, it has led to a 30% reduction in calls to the IRS helpline.

As a team leader, I’ve always believed that performance reviews are more than just a checkpoint—they’re a chance to connect with your team on a deeper level. It’s about more than just reviewing work; it’s about diving into the skills and growth opportunities that drive careers forward. For my team, performance reviews are key moments to reflect on progress, celebrate achievements, and identify areas for improvement.

In today’s remote world, communication in business operations is vital for business success. Whether working remotely or in a hybrid, teams must be able to communicate clearly for projects to be completed on time and effectively. Artificial intelligence (AI) tools such as paraphrasing tools can streamline business operations and help with team communication levels.

M-Files was founded two decades ago based on a simple idea: what if documents could be organized based on what they are instead of where they are located? What if users could save documents only once but view, organize and find them in multiple ways based on their unique needs? This would free organizations from trying to define a folder structure that everyone is satisfied with and free users from trying to remember where documents were supposed to be saved.

Implementing AI call centre solutions helps businesses increase customer satisfaction, boost team productivity, and scale operations.

Video content fosters brand awareness, skyrockets engagement, and outperforms static content by a landslide. But what if you could leverage the power of video marketing without the time-consuming production process? Enter the age of AI video generators – revolutionary tools that empower businesses to create high-quality videos at lightning speed.

People say time is a valuable commodity in business, but how about managing time? That’s where it can get complicated. Getting off track and devising wrong schedules, overworking a particular team, or having resources remain idle is straightforward. Meet AI-time tracking—the precise solution that helps eradicate the art of estimating resources.

Our generative AI glossary covers the common AI words you need to know to understand artificial intelligence, including AI agents, automation, bias, and more.

Shadow AI is the unapproved use of generative AI tools and features by employees. Learn more about the risks and what IT teams can do to mitigate shadow AI.

AI in hospitality is helping improve customer satisfaction by making it easier for companies to deliver top-tier service and for customers to access it.