Teams | Collaboration | Customer Service | Project Management

8 Most Essential Agency Management Software For An All-Star Marketing Firm

Efficient marketing operations are a mix of strategic planning, outreach, communication, teamwork, and much more. Managing all these elements manually could be challenging, especially for agencies that run campaigns for multiple clients simultaneously. As a result, marketing agencies need specialized software tools to streamline and optimize their operations. Such agency management software can help them serve more clients without a massive team and improve profitability.

6 Best Project Manager Certifications to Make You Job Ready

Nowadays, getting ahead in your job and career often requires having the proper certifications. This is especially true for project managers, who must ensure that projects are completed on time, within budget, and to the required standards. While becoming a project manager does require some natural ability and experience, having the proper project manager certifications can make a big difference in your career.

Hybrid Work Schedule: 2 Models That Work (+ 5 Best Practices)

The Covid-19 pandemic saw employees enjoy the flexibility of remote work, with many reluctant to return to full-time on-site work modes. However, not all work can be done remotely. Fortunately, you can have the best of both with hybrid work schedules! A hybrid work schedule combines on-site and remote work modes. It lowers infrastructural costs, reduces absenteeism, and increases employee engagement — ultimately boosting your company’s productivity.

Scoro Awarded Twice in Software Reviews Data Quadrant Awards

SoftwareReviews has published its Project Management Data Quadrant Awards, naming Scoro as an industry leader in 2022. Across the quadrant report, Scoro has been awarded Gold Medal in Project Portfolio Management – Mid-Market and named a “Champion” in Project Management – Mid-Market.

Your guide to project management offices (PMOs)

Project management is nothing new for your business: You already rely on project managers to keep the deliverables moving, break down information silos, and work toward project success. But as your business grows, you may reach a point where having a handful of project managers working as peers isn’t enough. There are a few telltale signs that you’ve reached this point: A project management office could be the solution to these and other issues.

How to Survive Inflation: Boost Your Salary and Protect Your Money

Inflation is a scary word for many people. It can mean the difference between having a comfortable life and struggling to make ends meet. For people who are already struggling, inflation can be disastrous. Luckily, there are things you can do to protect yourself from inflation and boost your salary during these unstable times. In this blog post, we will discuss some of the best ways to survive inflation and keep your money safe!

Asana vs Monday: More Powerful Collaboration Tool for the Era of Remote Work

Remote workers face many challenges, but the most pressing one is the lack of clear structure in communication and collaboration processes. Asana and monday.com are two popular tools trying to bring some discipline into this otherwise very fluid world. Both platforms offer top-notch features and tools to help remote teams with collaborating, tracking, and managing work. But which of them is right for you?

10 Ways to Get Your Team to Respect Deadlines

Not meeting a deadline is not a death or life issue, but indeed it makes everything very complicated. Deadlines exist for a reason as they ensure that work is completed on time and that everyone is aware of what needs to be done and happy at the end of the day! Unfortunately, many employees do not take deadlines seriously, which can cause problems for the team as a whole. In this blog post, we will discuss 10 ways to get your team to respect deadlines.

Project Management Triangle: All You Need To Know

Project managers play a pivotal role in an organization. Right from planning and executing a roadmap to handling a team and ensuring successful project completion while maintaining high-quality output within a given budget and time, project managers take care of everything. A project’s time, scope, and cost are the main constraints that managers need to balance to ensure success.

Adding the Customer Apps to your Website

OneDesk includes multiple customer-facing apps that you can use to enable communication with your customers. The apps include the web widget, messenger, portal, knowledgebase and webforms. Each app provides channels for customers, clients, or end-users to receive support or collaborate with your team. The web widget is an icon displayed on your site which allows easy access to the other apps. The messenger is a live chat application between your agents and customers.