Teams | Collaboration | Customer Service | Project Management

Employee monitoring can be tricky. You need to strike a balance between your company’s need to monitor employee activity and an employee’s right to privacy. That’s why, while there are several ways to monitor employees, you need employee-friendly solutions that work for your company’s specific requirements. In this article, we’ll explain what employee monitoring is, its benefits and drawbacks, and five types of monitoring solutions.

I recently participated in discussions at Open Forum Europe’s EU Open Source Policy Summit, FOSDEM and Open UK’s State of Open conference. All of these discussions touched on how governments and open source vendors need to work together and, specifically, how public sector organisations can help fund open source development.

In a rapidly evolving world, the threats to business continuity are more pressing than ever. Just five years ago, few could have predicted the scale of geopolitical conflict in Europe or the alarming trend of undersea communication cables being severed. Today, these risks make it imperative for UK government organisations to reassess their business continuity planning, particularly for critical communications.

Overwhelmed employees don’t just burn out—they disengage, leading to missed goals and high turnover. With 54% of employees naming unmanageable workloads as their top stressor, it’s time to rethink your approach. Discover how to create a balanced, productive workplace with strategies that reduce stress, boost engagement, and build a resilient team.

Imagine skimming through a five-page report when all you really need is a few key takeaways. Frustrating, right? Now flip it—what if you’re the one writing, and your audience just wants the essentials? That’s where an objective summary comes in. It’s not about opinions or fancy words; it’s about clarity.

Team-building games bring everyone together without the added pressure of work. Here, we’ve listed 45 of the top team-building activities broken down by icebreaker, problem solving, indoor, and outdoor games. Team-building games foster camaraderie, communication, and leadership skills, helping teams build stronger relationships outside of work.

A team charter outlines what your team stands for and how they operate. By creating a document of shared goals, strategies, and processes, your team can start every project on a united front. Learn how to create a team charter so you can establish a shared vision and source of truth for your team. Your team is like carefully placed dominos. You can mix and match skill sets to build something special, but when one person wobbles, everyone feels it.

In the dynamic world of Business-to-Business (B2B) Software as a Service (SaaS), providing exceptional customer support is non-negotiable. One of the key tools that can elevate your support game is live chat. However, to ensure that your live chat is as effective as possible, tracking the right success metrics is crucial. In this blog, we’ll explore the critical Key Performance Indicators (KPIs) you should focus on to track the success of live chat in B2B SaaS support.

It’s a bright Monday morning, and the huddle of the week is about to begin. Mellow anticipation stands in the air: the deadlines are around the corner, and the stress is looming, while motivation seems so far away over the Seven Seas. As a manager, you are familiar with the frustration of accomplishing the required work within the said timeline. But what if you decided to confound this trend?

It is not surprising that 90% of enterprise analytics and business professionals say that data and analytics are key to their digital transformation When as an HR working in an organization you are positioned to make decisions you have two choices. While, you may be overpowered by your gut to take a certain decision, it may not always be the best suited choice. Reason: You do not have any proven numbers to back-up your decision. By leveraging data you can see proven structures that work with proof.