Teams | Collaboration | Customer Service | Project Management

The hype around AI in internal comms is intense and confusing right now. The comms pros I’m talking to aren’t lacking tools. They’re trying to figure out which ones actually work. And asking when it’s OK to use them. And even wondering which ones won’t kill our craft. The fears are legitimate: Will I have a place in the future? Will AI kill my critical thinking? And how do I keep up when the pace of change won’t wait?

In my two decades of leading an IT services firm, I have seen countless businesses search for a silver bullet to solve their productivity problems. The common belief is that the right piece of software, the perfect app, or the latest platform will magically unlock a new level of efficiency. While technology is a powerful enabler, this thinking misses the point.

Looking for the all-things-guide around payroll software for small businesses? Then, this is it. You have found the right page. Such software is essential for small businesses as they contribute payroll to more than a third of the private sector. This is a significant amount, which we can’t ignore. Did you know that around 30% of small businesses make payroll errors? To us, it is an alarming rate.

While the year may be winding down, our team shows no signs of stopping and has been hard at work to bring you yet another feature-packed update. Discover the new time entry allocation to invoices to improve reporting around billed time, as well as many work management-related improvements to projects, tasks, and more views in Scoro.

Client retention is the lifeblood of B2B success, yet many organizations struggle to maintain lasting customer relationships. With the right B2B customer support software, businesses can transform their retention strategies and unlock significant profit growth. Research from Harvard Business Review shows that improving customer retention by just 5% can boost profits by 25% to 95%.

When Miro’s new AI Flows and Sidekicks features began to take shape, Voltage Control — a long-time Miro Solutions Partner and facilitation academy based in Austin, Texas — saw an opportunity to explore something bigger than functionality. That curiosity sparked a deep collaboration between Miro’s Product and Customer Marketing teams and Voltage Control’s facilitation experts.

With the rise of distributed workforces and the normalization of remote work, monitoring remote desktop activity is crucial for maintaining security, productivity, and compliance. CurrentWare’s remote desktop monitoring software provides the capability to track user logons, internet usage, application activity, USB device actions, and more on local, virtual, and cloud-based Windows environments.

A firm with a large workforce runs its business in a hierarchical structure. It is based on a multi-layered hierarchy within the organization, within which multiple levels of management are connected through a chain of command. The number of levels in an organization grows as it expands, and the structure becomes taller. However, managing each level is quite a task, and so is why investing in the management hierarchy system is a wise decision.

Understanding how to measure employee productivity in healthcare isn’t simple. It’s not just about counting how many patients you see or how many reports you complete. Unlike corporate environments, where productivity is tied to deliverables, in healthcare, it directly impacts patient care, safety, and satisfaction.

Today we're diving into M-Files Workspaces, a breakthrough in how businesses manage documents, projects, and processes. Joining us is Tony Grout, Chief Product Officer at M-Files, who shares what makes Workspaces a game-changer for knowledge workers and why it represents the next evolution of document management.