Are you looking to boost customer retention and reduce customer churn? The effects of having low customer lifetime value can be detrimental to a business. If you want to squeeze more value out of customers, you must find ways to increase their engagement. Customer activation is a crucial stage of the customer journey that is often overlooked. Failing to address customer activation could eventually lead to an unsustainable business.

Recording employee attendance should not be as challenging as trying to solve a puzzle month after month, but that is precisely what convention systems put the HR teams through. That is why HR managers are smartly switching to automated attendance systems. These tools are not just unclaimed time savers; they are dramatic shifts in how companies approach workforce management. From a theoretical perspective, it is the solution for today’s workplace.

Effective communication is the backbone of any successful organization. With remote work and hybrid models gaining traction, finding the perfect office messaging app is crucial. Here’s a roundup of the top 10 office messaging apps of 2025 that are redefining workplace communication.

Every company relies on the help desk skills teams have to keep operations running smoothly. The ability to diagnose issues, resolve user concerns, and manage systems effectively forms the backbone of their work. However, the demands on help desk personnel extend beyond technical know-how; interpersonal skills and adaptability are just as vital.

Employee monitoring software is essential for tracking productivity and ensuring workplace efficiency, especially with remote teams. However, some employees may use tools like mouse jigglers to trick the system into showing them as “active,” even when they are away from their workstations. These devices can undermine your efforts to maintain a productive and secure work environment but detecting and addressing their use with the right strategies can be simple.

The ‘hushed hybrid’ trend is a workplace practice by which managers informally adjust or bypass official return-to-office policies to better suit the needs of their team. It generally happens when managers feel that increased remote work will result in better productivity and greater satisfaction by employees. This results in employees being allowed to work from home more often than officially permitted, causing disparities in office attendance and management of overall workplace presence.

Employee productivity is one important determinant of business success because it shows how effectively and efficiently employees contribute to the achievement of organizational objectives. Calculating productivity informs businesses about the efficiency levels of their workforce, identifies bottlenecks, and improves the overall performance of the business.

Are you looking for the top staff management software for your organization? We have got you covered in today’s list. Managing your diverse workforce can be challenging due to the technological advancements, fast-paced work world, and multiple working models. So you need software assistance in one form or the other. Might we recommend specialized software for managing your human resources?

OKRs stand for objectives and key results, a goal-setting framework that can help your team set and track measurable goals. Originally pioneered by John Doerr, this framework pairs the company-level objectives you want to achieve with the key results you’ll use to measure progress—so your goals are tied to your team’s day-to-day work. In this article, we explain how the OKR process works and share examples to get you started setting OKRs for your company, team, or personal life.

Your business data is of no use if you can’t get actionable insights at your fingertips when you need it the most. For smaller businesses, data management becomes particularly trickier. Often, smaller organizations don’t have the resources, time, or assets to collect, collate, and make sense of customer data. This is where investing in database management software becomes mandatory.