Want to know about call center screen monitoring? Call centers play an essential role in customer service. They not only help you manage customer call volume but simplify various business processes. However, with customer demands constantly changing, it’s important to be prepared. And including screen monitoring into your call center workflows help you do just that. In this article, we’ll cover what is call center screen monitoring and the benefits they provide.
Time Doctor is on FIRE! New Spring G2 Reports list Time Doctor as #1 in Employee Monitoring Software plus 11 new badges! Time Doctor is extremely excited to announce that we have been awarded the top spot in G2’s new Spring 2021 reports in the Employee Monitoring Software category. Time Doctor was chosen as the leader in this category above several competitors including Hubstaff and Activtrak.
Wondering which is the best employee accountability software for your team? If you’re offering your team a flexible or remote work option following the COVID-19 pandemic, employee accountability is probably one of your main concerns. How will you hold employees accountable for their work when they aren’t physically in the office? While accountability software can certainly help you out, you need to choose the best one for your requirements.