Customer service communication can play a huge role in how customers perceive your brand. For example, here are two ways to let a customer know that an item is out of stock: 1. “I’m sorry, this particular dress isn’t in stock and won’t be in for another two weeks.” Or 2.

We are familiar with technological evolution — the advancement in technology, the lightning-fast information exchange, and the subsequent changes in the way we live, and work today. It takes time to catch up with the changes, but eventually, it works well for most of us.

Find yourself drowning in notifications or constantly jumping between meetings lately? Well, you’re not alone. In fact, only 7% of employees believe communication is “accurate, timely, and open” at work. Yikes. Given the rise of remote work, companies are struggling more than ever to communicate effectively. And while some teams feel like they’re totally in the dark, others are stuck staring at Slack channels or Zoom calls instead of actually working.

Team communication is one of the most fundamental aspects of collaboration. Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.

Remote working offers several advantages like a flexible work schedule for employees and cost savings for employers. However, it can significantly amplify your virtual team’s communication challenges . How? While technology can help with verbal communication, a virtual work environment limits your employees’ ability to communicate via nonverbal cues like body language, facial expressions, etc.

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquettes. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.

Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.

Efficient team communication is the prerequisite for collaboration, which in turn ensures high productivity and innovative thinking. In other words, team communication is at the core of a competitive business. However, the way teams communicate has profoundly changed. Long gone are the days of casual office talks and counting on everyone to be on-site every day 9 to 5.

The world is reopening and the future of work is here. We have fortunately made it past the worst of a worldwide pandemic and are now thinking about what comes next. Conversations about returning to the office are starting, the shift to a semblance of normalcy is here but didn’t the immediate rush to work from the home showcase that remote work is here to stay?

We don't need to tell you how important it is for your team to talk to each other. Whether it's collaborating on a project or brainstorming a new product feature, team communication tools are the glue that holds your people together. Without effective communication, one in every five projects will fail, so it pays for your team to have the right toolkit. Team communication software comes in many shapes and sizes.