Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

miro

How Endava scaled AI-native delivery with Miro's AI Innovation Workspace and Dava.Flow

Mar 5, 2026 By Grisha Pavlotsky In Miro
Endava is a leading provider of next-generation technology services with 11,000 full-time employees serving enterprise clients across multiple industries. At a time when many organizations are testing AI in pockets — a chatbot here, a model there — Endava recognized the business imperative of a holistic AI transformation strategy at a company-wide level.
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miro

The DUMBO method: how to turn Sidekick conversations into repeatable AI Flows

Mar 5, 2026 By Seán Winters In Miro
As a cloud architect, you’re going to have to embrace AI as part of your job — unless handcrafted artisan cloud becomes a niche in the future. But this doesn’t mean that you’re going to be left by the wayside. Anybody who has used AI coding tools knows that interesting things can happen when decisions are left up to them. So, that means decision-making should be left up to the people and the code writing to the AI bots … right?
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troop messenger

Training Intelligence: The Power and Limits of Datasets

Mar 5, 2026 By Poojitha In Troop Messenger
Picture this: You own a baby products eCommerce store and use AI to breakdown customer purchase habits and recommend products. The model automatically recommends related items, bundles items, and optimizes inventory ahead of demand spikes. Sales increase and stockouts reduce. At first, the model serves its purpose without hiccups. But then customers begin complaining about wrong gender item matches. You call in the expert only for them to realize that your training data is biased.
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troop messenger

Knowledge Base SEO, How SaaS Help Docs Drive Traffic and Cut Support Load

Mar 5, 2026 By Poojitha In Troop Messenger
Support teams usually feel the pain first. The same questions keep coming in, new users get stuck in the same spots, and agents spend time repeating fixes that should be self serve. A strong knowledge base is one of the cheapest ways to reduce that load because it does two jobs at once. It helps customers solve problems quickly, and it pulls in high trust search traffic, since people tend to believe official help docs more than generic blog posts.
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m-files

The Future of Microsoft 365 Enterprise Search with M-Files

Mar 4, 2026 By M-Files In M-Files
In today’s digital workplace, information is both a powerful asset and a persistent challenge. Organizations generate more content than ever, yet employees often struggle to find what they need when they need it. Knowledge becomes trapped in disconnected systems. Teams duplicate work because they cannot locate existing documents. Critical insights remain hidden simply because the path to them is too fragmented. Search should bridge these silos.
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How to Create Wireframes in Miro (UPDATED 2026)

Mar 4, 2026 By Miro In Miro
Master the art of creating wireframes in Miro! Whether you are building a website, a mobile app, or a complex dashboard, this tutorial shows you how to turn raw ideas into structured visuals using the most efficient workflows in Miro. Creating wireframes in Miro is designed for speed and clarity, allowing your team to move from concept to feedback-ready design without the steep learning curve of traditional design tools.
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Roadmap Reveal 2026: The Evolution of Secure CommsOS | Rocket.Chat

Mar 4, 2026 By Rocket.Chat In Rocket.Chat
Rocket.Chat CEO Gabriel Engel and CPO Christopher Skelly walk through the 2026 product roadmap for Secure CommsOS, covering what's ahead for real-time communications, federation, and Zero Trust capabilities. This session covers: Rocket.Chat is a DoD-approved, open-source communications platform built for defense, intelligence community, and federal agency environments. Secure CommsOS unifies messaging, voice, video, and AI into a single platform with full data sovereignty and compliance controls.
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wire

Digital Sovereignty in Action: Wire Hosts European Leaders in Brussels

Mar 3, 2026 By Wire In Wire
Brussels recently brought together policymakers, cybersecurity experts and industry leaders for a focused discussion on Europe’s digital future. At the center of the conversation was a clear theme: Europe must build its own secure, interoperable and values-driven digital ecosystem rather than replicate Silicon Valley models. Wire hosted the event to create space for an open exchange on digital sovereignty, secure communication and Europe’s responsibility to protect democratic infrastructure.
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miro

How engineering leaders can get more from AI code-gen tools

Mar 3, 2026 By Łukasz Sągol In Miro
AI code-generation tools promised a revolution in software development. And in many ways, they’ve delivered. Code that once took hours to generate now takes minutes. But the goal isn’t just to code faster; it’s to code well. Your teams need to feed AI coding tools the right context to generate code that works with your existing systems, meets your business requirements, and integrates without expensive rework.
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