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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Crafting the Perfect Remote Workspace: Communication Tools Meet Business Solutions

Buffer’s recent survey revealed that the majority (97%) of people said they’d love to keep working from home--at least part-time--for the rest of their careers. With the way things are always on fast-forward nowadays, setting up the perfect spot to work from home has become super important. A bunch of us are swapping the typical office for our living rooms or maybe even a cozy corner in a coffee shop.

Cybersecurity resilience in the Government and public sector in the US

Our world is more connected than ever. For many, this has accelerated knowledge exchange and advanced world economies and living conditions. However, it has also made our digital presence more complex. Data security and privacy are at stake, and in some industries, like Government and Defense, this presents significant challenges.

Introducing org charts (beta) to help you plan and strategize your business

To stay competitive, enterprise organizations need to set clear goals, define strategies, and allocate the right resources to drive the actions needed to achieve objectives. This all requires organizational planning. If you’re a business leader, this also means optimizing your organization’s structure. Doing so will help you identify redundancies across teams, and skill sets.

Finding your fit: how to get started with hybrid agile

Agile methodologies — techniques and practices that prioritize collaboration and flexibility — have long been a reliable fixture on most product teams who want to deliver value while still having the flexibility to adapt to changes. But as technological advancements, regulatory shifts, distributed teamwork, and rising customer expectations make projects increasingly complex, even Agile methodologies can feel too rigid and one-size-fits-all.

Diagram Like a Pro: Miro's Integration with Draw.io, PlantUML & Mermaid!

Dive into the world of sophisticated diagramming with Miro's seamless integration of open-source tools: draw.io, PlantUML, and Mermaid. This video is designed for professionals and teams who want to enhance their diagramming capabilities, offering comprehensive insights into creating network diagrams, sequence diagrams, class diagrams, and more within Miro's collaborative platform. From straightforward interfaces to intricate designs, we cover the essentials to harness the power of these integrations effortlessly.

The Future of Contact Centers in Generative AI Era

Does your contact center give you what you need to solve your customers’ problems or increase agent efficiency? A contact center with the traditional system can limit customers’ ability to find answers and solve problems autonomously while also adding to agents’ woes. Built on top of Generative AI, a contact center helps transform the customer service experience by making contact centers and their agents more efficient.