Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

7 ways AI-enabled real time messaging is transforming communication

‍ Did you know that over 80% of businesses plan to implement AI-driven chatbots by 2025, according to a 2024 study by Gartner? Not surprisingly—modern team chats have to be fast. Above all, though, it should also be highly individualized and extremely safe. Conventional message systems may fall short of these standards, leaving companies with security concerns, missed opportunities, and poor responses. AI-enhanced real time messaging then comes in quite handy.

Project closure: 8 steps to finish projects confidently

Project closure is the last stage of a project, when you tie up loose ends, communicate your results, and debrief with your team. Just because you’ve hit your objectives doesn’t mean work is finished, and a clear project closure process ensures that you check every important task off your to-do list before officially wrapping things up. In this article, learn eight steps to help you close projects with confidence.

Protecting Business Communication: The Encryption Challenge & Solution

You may find it surprising, but according to various estimates, between 60 and 80 percent of business communications (chat, voice, video, email, document sharing, etc.) is still unencrypted. In many cases, even solutions that provide encryption are often vulnerable. Last year’s Salt Typhoon hack of multiple U.S. telecommunications companies highlighted significant vulnerabilities in our communication infrastructures.

How to do PEST analysis (PESTLE analysis): A simple guide

Both PESTLE analysis and PEST analysis are research tools that help you analyze the surrounding political, economic, socio-cultural, and technological environment that can affect your business. Learn how these tools can help prevent risk and inform your team’s future business decisions. Change can be scary. Oftentimes, the best way to deal with change is to understand it.

Smart Contracts For Businesses: 5 Case Studies in 2025

Smart contracts are self-executing agreements in which the terms and conditions are embedded directly within code, operating on blockchain networks. By removing the need for intermediaries, smart contracts enhance efficiency, security, and transparency in business operations. Their implementation allows businesses to automate transactions, bolster data integrity, and streamline workflows.

Simpplr launches first fully integrated enterprise search solution within an intranet

Simpplr One is the only integrated solution that combines AI-powered enterprise search, smart answers and recommended actions within an intranet. Employees can now seamlessly search and find information across multiple systems through a single, intuitive interface. The growing challenges organizations face with information overload, disconnected systems and scattered knowledge sources directly affect employees in terms of decreased productivity, wasted time and frustration.

What is a PERT chart? Easy steps to create and use one

If you’ve ever struggled with mapping project tasks or keeping track of dependencies, we have the perfect solution for you. A PERT chart, also known as a PERT diagram, is a tool used to schedule, organize, and map out tasks within a project. PERT stands for program evaluation and review technique. It provides a visual representation of a project's timeline and breaks down individual tasks. These charts are similar to Gantt charts, but structured differently.