Teams | Collaboration | Customer Service | Project Management

Ready to build your dream developer team? Here's what you need to know.

Now more than ever businesses run on software. That means that your team — whether you’re a “software company” or not — likely includes software developers. Brand and product experiences are increasingly dependent on software, and delivering delightful, compelling experiences depends on having a talented, engaged technical team.

Starting an agency (or firm)? Here are 10 must-know tips for success

After working with and interviewing hundreds of agency owners on my podcast Agency Life, one thing seems to ring true for all—the journey to starting an agency is often wide and varied. And while that path is different for everyone, their backstories are unanimously fascinating. Most agency owners I’ve spoken to had never run a business before starting their agency, but they had a deep passion for helping other businesses grow.

DocSend's Russ Heddleston on the importance of getting product pricing right

Since launching at New York’s TechCrunch Disrupt back in 2014, DocSend was acquired by Dropbox in March 2021 and has brought on over 20,000 customers. In our Season 5 opener, Adam sat down for a virtual coffee with Co-Founder Russ Heddleston to get the lowdown on.

OneDesk - Creating and Using Custom Chart Dashboards

In OneDesk, you can view charts to keep track of performance indicators. Create custom chart dashboards to customize what performance indicators are visible for your specific use-case. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

What is User Experience Research, and Why Does it Matter?

Whatever your organization does, there’s always opportunity for improvement, and sometimes the best way to find them is by checking in on the end users themselves. It’s a tricky thing to accomplish, to be sure, since there are a lot of intangible factors that play into how an employee might be feeling about their experience at any given moment.

Use these essential tools to streamline hybrid communication

To build relationships at work that, well, work, communication is crucial, especially now that hybrid work is on the rise. With the majority of global knowledge workers spending a mix of time in the office and remote, according to the Future Forum’s pulse study, the challenges of workplace communication are also growing. Information overload, digital distraction, knowledge silos, and overlapping communication tools can hinder collaboration.

9 Employee Retention Strategies for Surviving the Great Resignation

According to Joblist’s Q3 2021 Job Market Report survey 73% of currently-employed workers say that they are actively thinking about quitting their jobs and finding a new job. So what does that mean exactly? It means that as the “Great Resignation” continues, companies need to focus on employee retention strategies.