Resolve customer issues faster with Slack. Slack connects customer service agents with the experts and data they need, all in one place.

For fifty years, frog, the global design and consulting firm, has had a tried-and-true process for helping their clients design and launch new products and businesses. At the start of the pandemic, they had just three weeks to take it all virtual. Using Miro, they recreated the energy of in-person workshops digitally — then found entirely new ways to innovate.

Shared services teams are often challenged with supporting many individuals within a company. Less resources, e-mail, shared inboxes, and disconnected systems are all issues these teams face. How can this be solved to make work more efficient, save time, and save money? StartingPoint is a simple SaaS customer operations and experience platform that helps organizations manage on-boarding, project management, service and helpdesk support, and task and team management in one unified solution. StartingPoint can be deployed and customized within one hour and no actions take more than 5 clicks.

Customer service is a regular challenge for service-based companies. Customers ask "What is the status of my request".."Did you receive my question?" .. "What is the status of my project?"... "Did you get the file I sent to you?"...All of these can lead to confusion. Service-based teams are also using a lot of different tools to support a customer and none of the tools talk together. These challenges lead to wasted time and money. How can service-based companies solve this problem?

InstantAgencyTools is a free set of tools to drive focus, alignment and transparency in your business through Productive Weekly Meetings, Vision & Plans, Organisational charts, Scorecards, Instant Utility, Instant Sharing, and Instant data import/export

Wire™ is the most secure collaboration platform, transforming the way businesses communicate at the same speed that our founders disrupted telephony with Skype. Headquartered in Berlin with offices in Switzerland and San Francisco, Wire’s award-winning collaboration and communication platform counts over 1,800 enterprise customers worldwide. Recognized by IDC, Forrester, and Gartner as one of the most secure collaboration platforms, Wire offers messaging, audio/video conferencing, file-sharing, and external collaboration - all protected by the strongest end-to-end encryption.