Teams | Collaboration | Customer Service | Project Management

Customer Story: UNO MINDA saves 10 percent of its workforce time using Zoho Projects

UNO MINDA Group is engaged in manufacturing, development, and sales of diverse auto components for both global & domestic markets. Watch how Zoho Projects has helped their organization in bringing visibility to every stage of their operations. They were looking for a lightweight, easy-to-use tool and easy-to-deploy tool to manage their projects. Zoho Projects fit all their criteria and enhanced the collaboration in their workforce thereby making their project management process simpler.

Boosting productivity and revenue with Sell through automation

On March 24th the Sell team led a community event showcasing the newest in automation from Zendesk Sell! Here they shared an introduction to the newly released Sales Triggers and demoed helpful tips on how to level up productivity and boost revenue. Timecodes Event Presentation & Documentation Articles.

Building in-app chat with Rocket.Chat

Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.

Upcoming legislation impacting full-time work

The 117th Congress has introduced nearly 400 labor and employment bills since first convening on Jan. 3, 2021, ranging from protecting farmworkers from wildfire smoke and excessive heat to establishing fair practices around unionization and everything in between. As everyone’s favorite singing piece of legislation would say, “But today I am still just a bill.” The vast majority of these 400 bills stand a 2% chance or less of being enacted into law.

How to Use Automation to Streamline IT Support

Though change is not a new concept in IT -- one might say it is intrinsic to the very nature of it -- the rate of change has accelerated dramatically over the last few years. We’ve recognized that people are everything and that we need to use technology to do more of the heavy lifting. This blog will look at how to automate customer service, streamlining IT support and improving your organization’s overall service delivery.

6 real-world tips for managing client expectations

When you’re running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is really no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, data shows retaining clients is overall more profitable than gathering new ones — and that’s why companies with higher retention rates typically bring in more money. Just how much more money?

Teamwork named one of G2's best software solutions of 2022

Thanks to our amazing customers and their ongoing support for our platform, Teamwork has been named one of G2’s best software in 2022! We’re delighted to receive this honor and proud to provide all of our customers with the tools they need to run more efficient, organized, and profitable businesses.

3 Ways Businesses can Navigate Remote Work Compliance Correctly

In these changing times, the necessity for remote work has grown quickly. That exigency is unlikely to fade away immediately. Maybe it won’t go away at all for many businesses. Even before this shift, there was a growing appreciation of the possibilities that remote work solutions presented. Virtual interactions were becoming more seamless because of technological advances. Prospective employers were profiting from the diminished significance of location in talent management.

5 Mind-Blowing Predictions For The Future of Work & Security in 2022

In 2022, the workplace will be completely different from it is today. New technologies are shaping the way we work. The job market and the world of work, in general, are changing rapidly, and this trend will only continue in the years to come. These advances are bound to affect the way we live and work in powerful ways, and there’s no better time than now to consider where things might be headed in the next decade.

Scoro Up For Three Awards at The Global Business Tech Awards Scoro

Work management scale-up is named as a finalist in the SaaS Company of the Year, Tech Company of the Year (Medium Size), and Entrepreneur of the Year categories! The Global Business Tech Awards recognize, reward and celebrate all things technical in the business world – tech is what keeps companies running. They are judged by leading, international, industry experts.