Teams | Collaboration | Customer Service | Project Management

Forms are the unsung heroes of each website. They’re the bridge between you and your users, providing easy communication, gathering valuable data, and even turning browsers into buyers. From getting feedback to managing customer leads or making it possible for users to reach out to you with inquiries, forms keep companies in check and responsive. Website forms are crucial in enhancing your site’s interaction and making it more user-friendly.

Business, surveys, feedback, and data collection – forms make it all possible. But in a world that’s always on the move, who has the time to remain stuck behind a desk? That is where iOS and Android form builder apps step in. These kinds of apps enable you to build and manage forms right from your mobile phone, whether in the office, at a coffee shop, or out in the field. No more waiting till you get back to your desk to collect the information you need!

One of the hardest parts about choosing your marketing agency software is finding solutions that deliver perpetual motion and innovation. I've seen this firsthand when I worked in agencies, while managing multiple clients –with so many options on the market, it's easy to go overboard on the number of tools you use. In this post, I'll take you through the top 15 marketing agency tools across several categories to help take your agency to the next level in 2025.

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

This article was originally published on Reworked. Great companies don’t just value the employee experience (EX) — they’re fanatical about it. In the past, this obsession translated into office spaces that resembled adult playgrounds, boasting features like climbing walls and bean bags, baristas serving up artisanal lattes and serene meditation spaces for decompression.

Modern enterprise employee support needs three key capabilities: 24/7 availability, consistent service quality, and scalable operations— areas where traditional helpdesks fall short. AI agent platforms have emerged as the definitive solution, succeeding where earlier automation efforts fell short. These platforms allow enterprises to build AI agents that understand context, manage complex workflows autonomously, and continuously learn from each interaction.

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.

A key component of Element X, Element Web and Element Desktop is the voice and video capabilities made possible by Element Call using the MatrixRTC backend (including LiveKit). Element Call powers end-to-end encrypted (E2EE) in-app voice and video calling at scale for our flagship messaging apps. It delivers high fidelity video calls, emoji reactions, flawless conference calls and screensharing. Of course, it also works over federation.