Teams | Collaboration | Customer Service | Project Management

Zendesk Deep Dive: AI Summit series- Copilot

Thank you for joining the first session in our AI Summit deep dive series focused on Zendesk Copilot! See how Copilot helps agents and admins work smarter and faster by guiding workflows, supporting agents with clear steps, and enhancing voice interactions in real time. Highlights include - Q&A Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Buddy Punch Overview: The Game-Changer For Managing Teams

Yeah, we think you should read the title of this video again because with these time tracking Tools in place, your small business daily operations will thank you as well as your team. From scheduling tools, detailed reports and payroll, time tracking tools, attendance tracking, time-theft prevention such as GPS/geofencing and optional photos on punch. There is so much to be excited about when starting your free trial with Buddy Punch - start today as it's free!

What is the Atlassian Community? | Atlassian Answered

In this video, find out how you can learn, connect, and grow with the Atlassian Community! About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

9 Best Professional Services Time Tracking Software (2025)

Time tracking software for professional services businesses needs to help you log billable and non-billable hours without micromanaging your team. It also needs to take that data and turn it into information you can use to profitably bid on projects. Unfortunately, too many tools for desk-based teams focus on monitoring rather than insight. Consulting, architectural, and engineering agencies need to know how their staff spent their time.

3 insights for IT leaders planning AI transformation

We’ve already revealed the top product takeaways for IT leaders from Canvas 25. But that’s barely scratching the surface of all the great insights we heard. Leaders from GitHub, Intercom, Red Hat, AWS, and more joined us on stage to share real stories of AI transformation — their ups and downs, mistakes made, and lessons learned. These are the three big themes we took from their sessions.

Best Time Card Apps in 2025

Time card apps are quickly replacing outdated punch systems as businesses worldwide face new labor regulations requiring accurate, digital attendance tracking. The shift isn’t just about compliance — it’s about precision, automation, and transparency. A modern time card app allows employees to clock in and out from their phones or computers while automatically logging work hours, breaks, and overtime.

Slack vs GroupMe: Better Chats, Better Teams

The options for team communication tools can be overwhelming. Should you go for something full-featured like Slack, which can handle everything from messaging to integrations with your favorite business productivity apps? Or does the simple, no-frills option like GroupMe strike the right balance for the needs of your small team? Both applications have merit but serve very different purposes.