Teams | Collaboration | Customer Service | Project Management

30+ Best Productivity Tools for Remote Teams in 2023

Working From Home has great luxuries but it also comes with great challenges. The biggest one is productivity. The work efficiency and the need for micromanagement are the pain points of employees and employers. So, how can you keep your productivity high even by doing work from home? Also, how can a company that is managing multiple projects together keep in touch with its remote teams? The answer is Productivity Tools.

10 Employee Recognition Ideas That Help in Branding

What works well in one organization does not always work in another. Two years ago, what worked for you may not work in today's workplace. The world is changing, the employment market is changing, and employee expectations are evolving. So what do you need to discover this secret ingredient for your successful recognition program? We say it is patience, a willingness to experiment, and a strong will to succeed.

What is B2B Customer Service and How to Improve it With Examples and Tips

It’s common knowledge that the sales and marketing strategies to win over B2B clients are very different from those that are used to attract B2C customers. We use different channels, expect different behaviors and create specific personas for each of these buyers. Similarly, when it comes to customer support, B2B customers have unique needs and resolution journeys that make B2B customer service a distinct category by itself.

Types of Outsourcing: What Is The Best Option for You?

When a business is starting to feel the pressure of not being able to keep up with the growing demand for their products or services, they often consider outsourcing as an option. Outsourcing can come in many different shapes and sizes, but what is the best option for your company? What are the costs associated with outsourced services? Can you afford it? In this blog post, we will explore the different types of outsourcing and help you decide which option is best for you!

Differences Between a Project Manager and a Scrum Master

Project management and scrum are two popular methodologies that can help you achieve success. But what are the key differences between a project manager and a scrum master? A project manager is like a coach. They plan and execute the game plan, keep track of progress, and make sure the team is working together cohesively. A scrum master is like a referee. They keep the game moving, help resolve conflicts, and make sure everyone is playing by the rules.

5 OnTheClock Alternatives

When you own or run a business it is vital to make sure that you have accurate record-keeping of employee hours for many reasons including payroll processing, working out labor costs, and health and safety. However, gathering the employee data for these records is often surprisingly difficult. Indeed, knowing who is on-site, and working, and in what area at any given time can be a real challenge, one that the traditional punch-in, punch-out time clock was developed to solve.

The Top 12 Time Tracking Software Remote Workers (In-Depth Guide)

Business owners are rightfully concerned about remote work and work from home increasing the odds of employees committing time theft or being irresponsible while on the clock. Especially for small businesses, letting team members get away with fabricating work hours can lead to a domino effect that impedes overall productivity and profitability. However, there can be a downside to using time tracking software.