Teams | Collaboration | Customer Service | Project Management

Product Roundup: What's new in Rocket.Chat 7.13

7.13 is a quiet release on the surface but a heavy one under the hood. It is the kind of release that makes everything feel more secure even before you notice what changed. → We hardened encryption, sharpened call workflows, tightened governance for federated comms, and set the groundwork for post-quantum security. If you care about clarity, control, or cryptographic durability, this is the version you will want to update to.

Geckoboard Breakfast 2025 Highlights: AI, reporting trends, and real time visibility

A quick look at the ideas and conversations that shaped our first Geckoboard Breakfast event in London. In this highlights reel you’ll hear customers and partners talk about fast growing data sets, how AI is reshaping support, and why real time visibility still matters for every team. You’ll also see how Geckoboard customers use dashboards day to day including weekly customer facing reports and team wide SLA visibility.

How AI is Changing Support KPIs in 2026 with Eric Nelson, Stylo

AI is changing support faster than most teams can keep up. In this talk from our Geckoboard Breakfast event, Eric Nelson, CEO and co founder of Stylo, shares what their eighteen-month study reveals about how KPIs are shifting as AI becomes part of day to day operations. Eric covers what happens to CSAT when new models drop, why voice is rising again, and how customers are adapting their expectations. He also breaks down the practical changes teams can make right now from rebuilding knowledge bases for AI context, to tightening KPI cycles from annual plans to 60 or 90 day reviews.

How to Create PlantUML Diagrams in Miro - Full Tutorial 2025

PlantUML lets you skip the drag-and-drop and create diagrams directly from code. In this video, I'll show you how to set up the PlantUML integration in Miro, write a quick microservices authentication flow, and add the diagram to your board so your team can collaborate on it. No more switching between documentation tools and your collaboration platform, everything lives in one place. Subscribe for more Miro tutorials and tips!

How to Manage Remote Track Panel | Apploye Tutorial

Want to efficiently monitor remote teams? In this tutorial, we’ll guide you through the Remote Track Panel in Apploye, helping you track employee activities, time logs, and productivity in real-time. Learn how to maximize remote work efficiency with this powerful feature! What You’ll Learn: How to access and navigate the Remote Track Panel Viewing employee activity and work progress Managing time logs and productivity tracking Best practices for remote team monitoring.

Apploye Live Feed Feature Overview | Full Tutorial

Stay updated with real-time employee activity using the Live Feed feature in Apploye! In this tutorial, we’ll show you how to access and utilize the Live Feed to monitor your team's progress, track time, and stay on top of work activities instantly. What You’ll Learn: How to access and use the Live Feed feature Tracking team activity in real-time Viewing work status and time logs instantly Best practices for efficient team monitoring.

Scripting and Programming Languages Differences Explained for Developers and Teams

What makes one language suitable for managing tasks quickly while another powers an entire application? This question often comes up for beginners and even for those who are already working in the development sector. Understanding the difference between scripting and programming languages helps readers choose the right starting point and gives clarity on how each type supports real projects. Scripting languages are usually linked with the tasks that happen within an existing system.

How to align resources and AI for maximum impact (PMO session WIS London 2025)

In this WIS London 2025 panel, PMO leaders share how they’re integrating AI into portfolio planning, aligning cross-functional resources, and driving strategic impact. Learn how to shift from reactive work to proactive planning, and use AI to improve visibility and execution across teams. Recorded live at Asana’s Work Innovation Summit (WIS) London 2025 Chapters: For more information on how to use Asana, explore our Help Center.