For governments across the globe, the shift to online services in place of manual service delivery promises not just a more efficient bureaucracy but a more open and accessible system for everyone. According to the 2023 OECD Digital Government Index, 70% of OECD countries have enhanced online service delivery, reflecting a strong shift towards citizen-centric digital interactions.

Are you struggling with last-minute changes or finding it difficult to have enough resources available when priorities shift? Agile capacity planning helps tackle these challenges head-on. Unlike rigid traditional planning, agile capacity planning gives you the flexibility to adapt to unexpected changes. Your team stays balanced, and you avoid burnout, all while keeping projects on track.

Resource forecasting in project management is the process of estimating how many people in specific roles will be available to complete your projects on time and within budget. To predict resource needs, project managers typically analyze three key data sources.

The new Google Business Center is designed to increase the chances of accidental meetings between office workers. Yahoo has terminated employees’ ability to work remotely. According to Marissa Mayer, its CEO, “people are more collaborative and innovative when they’re together.” In our new global society, working methods are rapidly changing and so is office collaboration. Developing technologies and world competition make the business more complex, interdependent, and dynamic.

Have you ever wondered how much time we actually spend working? According to Huffpost Australia’s research, over the course of a lifetime, an average person spends 4,821 days at the workplace, which equals 13 years and 2 months or 24% of your life. Big time, isn’t it? And I think you would definitely prefer to spend a considerable amount of that time in maximum comfort, peace of mind, and productivity.

In today’s competitive software business landscape, customer expectations are higher than ever. A satisfied customer is a loyal customer. Customers are looking for fast, efficient solutions to their problems—before they even ask. Finding resolution before customers even present a problem is proactive customer support. By anticipating customer needs and addressing them before they arise, businesses can get ahead of the competition and even prevent customer churn.

In the fast-paced world of the software industry, customer feedback is more than just valuable—it is essential. Creating a seamless feedback loop is critical for the evolution of service offerings, enhancing customer support, and ultimately determining the success of a SaaS company. Feedback loops enable the constant refinement of service features and offerings by incorporating real-time data from the end-users.

Are you looking for the best to-do list app? You are on the right page. Maintaining priorities in work and personal life has become a crucial need in today’s age of technological advancements. The fact that earlier we used to consume technology but now it has begun to consume us is alarming and sheds light on the importance of maintaining lists. Did you know that app usage takes up around 88% of mobile time? Unfortunately, most of it is on useless applications.