Teams | Collaboration | Customer Service | Project Management

monitask

Change Management: The Impact on Organizations

Mar 31, 2022 By Junun Saleh In Monitask

Life is a series of changes. It can be exciting, new, and full of possibilities—or it can be scary, uncomfortable, and unknown. Change can have both good and bad consequences for organizations. How an organization handles change will determine its success or failure. This blog post will discuss the impact change management has on organizations. We will look at the benefits and challenges of change management, and provide tips on successfully navigating through changes in your organization!

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Chrome Zero Day: Find vulnerable devices for patching

Mar 30, 2022 By InvGate In InvGate
Google issued an emergency security update due to the severity of exploit CVE-2022-1096. A few days later, Microsoft joined the recommendation, advising Chromium Edge users to update their browsers as well. Therefore, if you haven’t already, you should check your browser details to check if it’s updated to version 99.0.4844.84 of Chrome or version 99.0.1150.55 or higher of Edge. Matt Beran shows you how you can find vulnerable devices across your inventory for proactive patching using InvGate Insight.
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InvGate

Chrome zero-day: find devices with vulnerabilities across your inventory

Mar 30, 2022 By InvGate In InvGate
If you’re an asset manager or an application administrator, you must have had - or are about to have - a lot of work since there’s a new Chrome zero-day vulnerability in the wild. Google issued an emergency security update due to the severity of exploit CVE-2022-1096. A few days later, Microsoft joined the recommendation, advising Chromium Edge users to update their browsers as well.
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InvGate

The Most Important Considerations When Setting Up a Virtual Service Desk

Mar 30, 2022 By Steve Manjaly In InvGate
With the rapid digital transformation of enterprises, the role of robust IT service and ITSM in keeping businesses processes running smoothly is paramount. They’re necessary to keep the organization online and to make sure that digital processes create the best customer and employee experience. With more organizations going into completely remote or hybrid modes of work, the service desk has to adapt to provide robust IT to employees and empower them to carry out their jobs.
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Vivantio

ITSM Solution Expands into Finance & Accounting

Mar 28, 2022 By Staff Writer In Vivantio

Vivantio’s service management tool is flexible for a reason – that’s what our customers need. No matter what industry you serve, our service management software can meet the unique demands of any department receiving internal or external requests, like Accounting and Finance, for one. Watch the video to learn why Vivantio has become a popular solution for accounting and finance teams around the world.

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InvGate

How to Use Automation to Streamline IT Support

Mar 25, 2022 By InvGate In InvGate
Though change is not a new concept in IT -- one might say it is intrinsic to the very nature of it -- the rate of change has accelerated dramatically over the last few years. We’ve recognized that people are everything and that we need to use technology to do more of the heavy lifting. This blog will look at how to automate customer service, streamlining IT support and improving your organization’s overall service delivery.
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InvGate

What to Look For in Configuration and Change Management Tools?

Mar 22, 2022 By Emiliano Pardo Saguier In InvGate
In an industry already loaded with jargon, it's easy to feel overwhelmed. If you've never heard of Configuration and Change Management (CCM), you might be wondering: Is it the same as run-of-the-mill change management? Is it a combination of the dual concepts of change management and configuration management? A new, third thing entirely? Our guide will help you navigate these troubled waters with ease.
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startingpoint

Small Business Development Center Software (SBDC) (5 Essential Software Solutions)

Mar 22, 2022 By StartingPoint In StartingPoint

Are you running a local Small Business Development Center (SBDC)? There has never been a better time to embrace the potential of cloud technology solutions. To successfully provide small business owners and entrepreneurs with the skills and resources they need to succeed, you must have access to robust cloud solutions to accelerate your operations. ‍ In this turbulent economic environment, it’s never been more important for entrepreneurs and small business owners to have a local SBDC.

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startingpoint

ServiceNow Alternatives (FAQs 2021)

Mar 21, 2022 By StartingPoint In StartingPoint

There's no shortage of ServiceNow alternatives on the market for your business to explore. As service-focused organizations look for ways to optimize workflows, leveraging a sophisticated workflow automation solution is a strategic move. This could be the difference between good and exceptional customer experiences . ServiceNow isn't the only answer to automation. If ServiceNow isn't working for you, there are other workflow automation solutions that are capable of streamlining your operations . StartingPoint is a ServiceNow alternative with the potential to radically improve your workflows with targeted optimization.

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InvGate

Swarming, Scrum, and How They Can Benefit Your Organization

Mar 21, 2022 By Steve Manjaly In InvGate
Project management is hard. Even if you arm yourself with the best team and the best resources, unexpected issues may arise creating delays or other bottlenecks. In fact, according to a 2021 report, the role of project managers is so stressful that 37% of them have considered leaving their jobs. The good news is that, over the decades, the industry has developed frameworks to consistently deliver projects without exceeding the resources or missing the deadlines.
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