What is the top project management software for consultants on the market? StartingPoint, of course! Sure, we’re a little biased but StartingPoint’s platform is well-equipped to meet the needs of both one-man band consultants and large firms. If you are looking to reorganize workflows and operate with scalability in mind, you need StartingPoint in your corner.

If you're currently in any management position rather than project manager (PM), you might be tempted to think that you have nothing to do with it, that it's someone else's problem. However, PM skills are more necessary than you might think. But don't worry about having to read lots of books to acquire them; we're about to hand out a guide on project management for non-project managers! Solid management can help you meet your project goals and stay efficient and organized.

In today's world, conversational AI technology has become an indispensable tool for businesses and individuals alike. Several conversational AI platforms are available in the market, each with its unique set of features and capabilities. Two of the most popular and widely used platforms are ChatGPT and Jasper AI. In this blog post, we will take an in-depth look at these two platforms, compare their features and capabilities, and help you understand the pros and cons of each one.

In the last few years, multi-site support has become essential to any medium or large organization. With operations spread all over the globe, it is much more convenient and efficient for businesses to have a centralized support system that can provide remote assistance across multiple offices in different locations than individual support teams on-site.

ChatGPT took the world by storm at the end of January and revolutionized the use of Artificial Intelligence (AI) for creating content. But what is ChatGPT exactly? In a nutshell, it’s a conversational AI model developed by OpenAI, an AI research lab based on natural language processing (NLP) and deep learning. It is designed to provide users with an easy and intuitive way to interact with an AI system in natural language. Keep reading to discover what it can do, how it works, and how to use it.

Frustrated by frequent ChatGPT downtime? Or perhaps by it churning out outdated or non-factual responses? You can overcome these limitations by exploring ChatGPT alternatives out there. While ChatGPT is an excellent artificial intelligence (AI) masterpiece, don’t be stuck when it falls short of your expectations.

It’s the time of year when social media is awash with links to “IT service management (ITSM) in 2023” articles and blogs. These opinions and insights can be helpful to ITSM practitioners, assisting them in forming their future vision for IT service delivery and support. However, practitioners can and should also benefit from looking back. To this effect, this blog tries to capture and share what we, as an ITSM industry, learned about ITSM in 2022.

The B2B helpdesk is made up of a core team inside a company’s IT apparatus that assists with issues that arise for a specific type of technological incident or problem. This serves an obvious need of ensuring that such issues are resolved quickly, reliably, and repeatedly—to reassure businesses and their clients that they can continue operating while a dedicated team promptly addresses these specific issues.