Teams | Collaboration | Customer Service | Project Management

Microsoft 365

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Why Exoprise Beats the Competition

Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.

Exchange Online Monitoring

Email is the lifeblood of every business great or small. Still maintaining your Exchange installation or moved on to Office 365, you're still on the hook to make sure that everything works correctly. With Office 365, Microsoft can only see what's happening in their datacenters, they can't see end-to-end, your network, or your additional inbound and outbound mail filters and flow. You need to monitor end-to-end.

Proactive VPN Monitoring for the Hybrid Workforce

A VPN, allows remote employees to create a secure traffic connection to the corporate network. These connections essentially tunnel from a computer or mobile device through a VPN server, often through the public Internet. VPN technology has been around since the mid-1990s, but its usage is now going mainstream due to Covid. As Covid accelerates, it means new monitoring challenges for IT amid a high VPN adoption.

Meet the new Confluence Cloud for Microsoft Teams app

The new Microsoft Teams and Confluence Cloud integration lets conversation flow in Teams while leveraging the collaborative editor and flexible organization of Confluence. Unlock a more open, cohesive flow of information within your team with less time spent flipping between windows and searching for your notes.

How to Monitor Microsoft OneDrive for Business

Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.

How to Monitor Microsoft Azure Active Directory (Azure AD)

Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.

Monitor Microsoft 365 Client Apps in Real-Time

Microsoft 365 client applications such as Outlook, OneDrive, and Teams are standalone programs that perform the bulk of the resource and workload processing on a user’s computer. Data retrieval and verification for these applications happen on the client-side, and communication with the server is not continuous. Exoprise customers worldwide use the Office 365 client apps to manage their daily routine and work productively from home, HQ, or branch offices.

3 Incredibly Useful Metrics For Monitoring the Microsoft 365 Teams Desktop App

You use Microsoft Teams, correct? Microsoft 365 Teams Desktop app is a standalone program that performs the bulk of the resource and workload processing on a user’s computer. Data retrieval and verification for these applications happen on the client-side, and communication with the server are not continuous.

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Real User Monitoring for Microsoft 365 and SaaS Performance Issues

Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.