Teams | Collaboration | Customer Service | Project Management

Email Management

7 Follow-Up Emails That Improve Customer Loyalty

Customers deserve your attention. If you start neglecting your customers, then they’ll disperse to your competitors. On the other hand, if you send too many emails, then people will unsubscribe from your emailing list. How do you strike the right balance? It will be different for B2C businesses than for B2B. Here are 7 types of follow-up emails that help improve customer loyalty in either case.

14 email management tips to clean up your inbox for good

Is there anything worse than opening up your inbox and seeing a bunch of unread emails or messages you haven’t followed up with? Email management is overwhelming at best and demotivating at worst. In fact, people who deal with more email experience lower job satisfaction and report feeling emotionally drained, frustrated, and exhausted. A messy inbox is also a time suck.

Email Settings: Appearance

Under the Appearance tab in your OneDesk Email Settings, you are able to edit some visual aspects of your email messages. If you have completed the Getting Started Wizard in OneDesk, you would have already edited aspects of the header (the logo) and added a signature. The email header and signature you set will be what OneDesk uses to wrap all your emails in. We put these at the top (header) and bottom (signature) of every email from OneDesk.

Transactional Email Templates: What Makes Them Effective Plus Six Examples to Learn From

Transactional emails may seem dull and unimportant compared with marketing campaigns. Yet 64% of recipients find them the most valuable type of message in their inbox, making them the most important communication you can have with your customer.

How to Draft an Email Policy (Plus Free Template)

Looking to create an email policy for your business? Email policies are essential if you don’t want your employees to misuse their work email accounts. Not only does an email policy protect your business from unnecessary legal trouble, but it also creates clarity for your employees by setting proper expectations and guidelines on how to use email with the company’s computing facilities. In this article, we’ll cover everything you need to know about setting up an email policy.

New email enhancement for Teamwork CRM

Exciting times in CRM as we move closer to releasing what has been the number one customer request over the past number of months: yes, an email solution is coming! The answer to this is quite simple! The majority of sales interactions and conversations take place over email. Without a dedicated email solution, Teamwork CRM was potentially missing crucial elements of the sales conversation and information was then being split between Teamwork CRM and the sales rep’s email inbox.

Asana tips: Managing your Inbox

Read this article in French, German, Portuguese, Spanish, or Japanese. Your Asana Inbox is your one-stop-shop for coordinating work, commenting on tasks, and responding to requests. But managing your Inbox can be a little tricky—especially if the tasks have started piling up. First things first: Should you use your Asana Inbox? The answer is a resounding “Yes!” When used effectively, your Inbox can help you coordinate everything you’re working on.