Retention on a Budget: Cost-Effective Strategies to Keep Employees
Retention doesn’t have to be expensive. Explore cost-effective strategies and how data-driven tools for monitoring employees can improve engagement, loyalty, and retention.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The Impact of Outdated QA Tools on Call Center Performance
Legacy contact center quality management tools miss the workflows that drive call center success. Discover how modern solutions help you prevent mistakes and keep agents on track.
Are You Vulnerable to Slack Spycraft?
HR software giant Rippling leveled an explosive allegation of corporate espionage against Deel, a prime competitor to Rippling.
5 Essential Functions of Human Resource Management
Human Resource Management (HRM) is a strategic approach to managing people in an organization. It involves overseeing various aspects of employee-related functions, from hiring and training to maintaining employee welfare and ensuring legal compliance. HRM plays a crucial role in fostering a productive and positive work environment, which ultimately contributes to the success of a business. In the following section, you will find five key functions of human resource management.
Beat thrash for good: 4 organizational planning challenges and their solutions
Mobilizing an entire organization is hard. Processes often involve many stakeholders and workflows, while teams work in isolation with their own tools and collaboration methods. As a result, trying to execute your business plan can feel like turning a massive tanker ship—slow, clunky, and inefficient. But it doesn’t have to be that way. We’ve taken a deep dive into four common organizational planning challenges so you can arm yourself with the right solutions for each one.
Luware Nimbus Power Explained
At Enterprise Connect, Microsoft announced Teams Phone extensibility. The new model allows independent software vendors (ISVs) to leverage Azure Communication Services (ACS) with Microsoft Teams for enhanced communication. Luware is one of the first Microsoft ISV partners to provide the next-generation Teams-integrated contact center. Luware can now offer the first version of the next generation Teams integrated contact center with Luware Nimbus Power, which is based on the existing Nimbus platform.
Zendesk: Reinventing customer and employee service in the AI era
We're Zendesk, and we're reinventing the service experience — again. Zendesk makes customer and employee service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
How to Track Team Productivity and Improve Performance
4 Tracking team productivity is crucial these days to make sure everyone stays on track, spots opportunities for improvement, and helps the team work together toward shared goals but tracking it is a bit tricky, right? Especially when they are working remotely. But hey, it’s possible and there are multiple ways you can do so. This blog covers everything you need to know about tracking team productivity.
What's new in Asana | March 2025
Welcome to the March edition of What’s new in Asana, our monthly product update. Key moments: For more information on how to use Asana, explore our Help Center.
Types of Employee Monitoring: Which System Do You Need?
Article Summary: Did you know that over 80% of companies use some sort of employee monitoring? As businesses look to better manage work in the office and at home, many are now turning to monitoring tools to boost employee performance and transparency. But with so many ways to watch workers, from time tracking and email surveillance to keystroke logging and GPS tracking, how do companies pick what's right? And how can they balance productivity, security, and employee privacy?