GDPR, LGPD, CCPA, … Ever heard of these acronyms? Starting in 2018 in Europe with the General Data Protection Regulation (GDPR), many other countries have passed laws to protect your privacy and your personal data. The LGPD in Brazil or the CCPA in California are among those laws and will come into force in 2020.
In 2016, Uber made an unexpected move and left Slack for Mattermost. The ridesharing company needed an enterprise-grade collaboration tool which Slack couldn’t scale. When Uber decided to create its messaging solution on Mattermost, both companies collaborated to implement an upgrade of Mattermost platform to meet Uber’s needs. Akamai, the world’s leading content delivery network service provider, has been using Zulip for remote collaboration with employees for many years.
It’s no longer surprising that consumers want to message businesses. Chat and messaging are already common features of many websites and apps, whether it’s for live support or peer-to-peer conversations. Simply put, the face of conversations is changing. Conversations are important—they’re the building blocks of relationships. Relationships with our families, friends, colleagues, even our mortal enemies are mediated through conversations—or a lack of them.
In 2011, Microsoft acquired Skype for $8.5 billion and turned it into a terrific program for voice and video communication and a winning investment. In 2018, Slack signed a contract with AWS to spend at least $250 million a year for five years to enrich the Slack platform and take the ‘business collaboration software market’ by storm.
Riot Web 1.5 is out now, landing our brand new message composer with improved accessibility, increased language compatibilty and enhanced stability!
Technological advancements have the uncanny strength of pushing over top-performing apps down the hill. Innovation brings in better utilities for the benefit of the user community. Skype seems to be weathering that for quite some time before being on the way out, almost.
