Teams | Collaboration | Customer Service | Project Management

Messaging

Why You Can't Replace REST with GraphQL

When I Googled “what is GraphQL” to learn more about the network protocols, all I saw was a comparison between REST and GraphQL. Most of the conclusions said, “use GraphQL.” It felt very binary (and trendy, for that matter), which is a problem because each product and use-case is unique. The fact is, whatever is newest and shiniest gets recommended more loudly. But you have to weigh the trade-offs and come up with a solution that is best for your situation.

How to Manage a Remote Team: 14 Effective Tips for Your Business

According to Global Workplace Analytics, the number of people who work from home has grown by more than 173% since 2005. There are now over five million remote employees in the U.S. The emergence of the coronavirus pandemic prompted stay-at-home orders, and work-related tasks have become challenging for those who struggle with managing remote teams. Some employees find it hard to create a work-life balance now that they work from home.

Trends in Digital Communication

Darwin once said that we do not adapt, but perish. This has never been more true than it is today. Digital marketing platforms have become incredibly influential. We all need to be extremely flexible and agile if we want to keep up with the current marketing landscape. With the pandemic, the world has started to move into the digital space. Covid transformed technologies, behaviours, and work life.

How to Add a Notification System to your MVP

As a product engineer, you likely understand the value of incorporating notifications functionality into your Minimum Viable Product (MVP). Here's what you can accomplish by building notifications: Drive engagement. Notifications inform customers that there’s something going on in your application that’s worthy of their attention. Timely notifying your audience about valuable content or interactions with other users is great for building trust and engagement.

Looking forward to the next big Mattermost product milestone: Mattermost v6.0

The Mattermost team is actively working on our next major product release: Mattermost v6.0 is shipping this fall. That’s right around the corner! In advance of the release, we’d like to communicate some specifics on select features being promoted from beta to generally available and upcoming deprecations. We would also like to share a glimpse of what’s coming.

Chanty Kanban board feature

Meet our Kanban board view feature! Now Chanty users are able to create tasks, assign them, manage their statuses, set deadlines, and much more! All in one place! This task management feature empowers teams to work more productively and efficiently. No more lost work missed deadlines and non-collaborative teams. Try it today and make your work process better with Chanty! Task management has never been easier.

Streamline your customer service with Rocket.Chat's new Twitter app

In today’s fast-paced world, companies must be able to provide support where their customers are. With over 187 million daily active users, Twitter is undoubtedly one of the social media channels where companies must be present and available. To help businesses offer a direct communication line with Twitter users, we’re glad to introduce Rocket.Chat’s new Twitter integration.

Product Hunt Launch | Troy Goode | Courier.com | Wuphf 2.0

The rest of the Courier team and I have been building an exciting new way to design, send, and monitor all of your app's user notifications. As you may have heard in my video above, we understand that notifications are difficult to get right. So much so that most of us aren't excited about receiving many of them.