Teams | Collaboration | Customer Service | Project Management

Messaging

Dev Sneak Peek: Collapsed Reply Threads

We’ve heard your feedback and are happy to announce that Mattermost will be introducing Collapsed Reply Threads in beta early next year! This feature is a top priority for our team and is the most voted feature request on our idea forum. Threads are core to the messaging experience in Mattermost. They allow users to organize conversations about various topics within a channel.

Messaging is now mainstream: Salesforce's acquisition of Slack

The internet is changing all aspects of business communication, and with more of us than ever working remotely, it’s a change that is accelerating. Messaging—the ability to synchronously communicate with teams, coordinating work and workflows—is at the center of this new mode of day-to-day business life. The importance of messaging tools—like Slack, Microsoft Teams, and Mattermost—is well-known to those who have already made this shift.

Gitter goes native!

Like proud parents, we’re delighted to announce that Gitter now has true native connectivity with Matrix. It’s only been two months since Gitter joined Element, so already going native is pretty quick work. Matrix users now appear in Gitter like any other user, although with their Matrix ID and a Matrix flair (icon) next to their username. Likewise, Gitter users now appear as native within Matrix, but with their Gitter username, display name and avatar.

New Release: Read More About Rocket.Chat 3.9

It’s the most wonderful time of the month: and by that we mean release time – Rocket.Chat 3.9 is here! To make sure you don’t miss out on anything, we listed the most important features and improvements of our newest version below. If you wish to view the original and full list, click here!

Slack open source: Top 3 reasons why companies adopt different platforms for team collaboration

If you were to survey the most productive teams, you’d find a common ingredient – efficient communication. That explains the rise of team collaboration tools in 2020 and mega deals happening in the industry, such as Salesforce’s acquisition of Slack. However, right after heavily adopting tools like Slack, companies might notice the downsides of such tools. We aren’t just talking about fearing that Slack will hand over your data to Salesforce.

Troop Messenger - Screen Sharing

Troop Messenger - Screen share feature is one of the dynamic collaborative chat supporting features of Troop Messenger. It allows the team member/user to share their screen at the time of chat conversation with the recipient team member/user. The recipient user can see the entire real-time desktop screen. The sender can share his/her desktop screen once the screen share request is accepted by the recipient user. Both sender and receiver has the ability to stop the screen sharing session at their respective ends.

Troop Messenger - Voice Calling

Troop Messenger now introduces one-on-one voice /audio calling feature in this version release. Voice calling feature of Troop Messenger allows the user to place an audio/voice call for better team collaboration. It enables you to have a crystal clear and smooth conversation experience. Any team member/user of the application can initiate, or receive an audio/voice call.