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OneDesk - IT Firms

Learn how you can utilize OneDesk's project management and helpdesk features for your IT firm. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Change Management Starts with the One Person that Doesn't Want to Change

As a purveyor of a paradigm-shifting solution, M-Files implementations rely heavily on change management within an organization. But how do you deal with that one stakeholder who seems resistant to change? Sales Engineer Mitch Carson tells a wonderful story about how you can turn that person into your best ally, someone who will champion your solution throughout the organization.