OneDesk's generative AI assistant powered by GPT. The AI assistant can support your customers and assist your agents. The AI's knowledge is based on your own company's content including articles, canned responses, and previous agent replies. OneDesk combines Help Desk, Project Management & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Step into the world of product design with Miro and discover how to elevate your creative process! This video is a goldmine for product designers seeking to integrate Miro's dynamic features into their design workflow. Covering everything from the basics to pro-level tips, we guide you through innovative ways to use Miro, making it an indispensable tool for your design projects. 🎨

David Heinemeier Hansson recently revealed that he's making the switch from Apple to Android and trading in his Mac for a PC. In this week's episode, cofounders of 37signals Jason Fried and David Heinemeier Hansson discuss the shift in direction, the events that led to the change of platform, and what the company overlooked by being focused on the Apple ecosystem. Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X.

We’ll delve into common challenges experienced in software testing and discover innovative solutions. You’ll hear about employing computer vision and AI for testing, with experienced engineers from Miro and TestDevLab. During this session, you’ll gain insights to effectively tackle your QA challenges.

Discover how top product managers are revolutionizing their workflows with Miro in this essential guide. Tailored for the savvy product manager, this video dives deep into the strategic use of Miro for product management. From the basics to advanced techniques, we provide you with the tools and insights needed to manage your products more efficiently and creatively.

Freshworks’ Fredrik Hallberg, Regional Sales Director speaks with Iain Cameron, User Services Manager at University of Aberdeen, and Sonja Browning, Chief Digital Information Officer at Brunel University to explore how higher education institutions can implement technology to improve student and staff experiences.

Discover how to effortlessly manage user accounts in Flowace with our Excel bulk upload feature! In this tutorial, we'll guide you through the simple steps to import multiple users seamlessly into your Flowace platform using an Excel spreadsheet. Say goodbye to manual data entry and hello to efficient user management. Watch now and streamline your workflow with Flowace! Search suggestions employee monitoring software time tracking app clickup time tracking harvest time tracking time doctor software time doctor review.

Take a look at how you can utilize TeamSupport products to automate your customer service experience and make a splash for your customers.

Here’s how to share Miro boards during a Google Meet meeting. Use this feature for your next brainstorming session.