Teams | Collaboration | Customer Service | Project Management

Latest Videos

What is a Kanban board?

The Kanban board is a popular project management tool – it’s widely used in lots of different fields including IT, tech, healthcare, publishing, and more. In this video, we went into detail on what a Kanban board is and how to get the most out of it. Bitrix24 is a free platform that comes with project management and CRM tools, which include a Kanban board.

Contact Center vs. Call Center: Key Differences

Contact center and call center – what’s the difference? Though the two sound similar (and do overlap in terms of functionality) they differ in how much they offer. Both work with customer communications, but call centers cover a much more limited range. Watch our video to find out more & discover which one will work best for your business! Bitrix24 is a perfect online workspace for your business. Everything you need for productive remote work is here - from communication tools to a contact center, CRM, and project management.

Why Don't Your Measure Your Workday?

Technological advancements have made it possible for you to measure everything starting from the number of steps you take to how many hours you sleep. But even with these advancements why don't you measure your workday which is a major part of your life because you can't improve what you don't measure. Uncover actionable insights into how time is spent with Time Doctor so you become better by the second.

Types of CRM and how to choose the right one for your business

If you’re currently looking for a CRM for your business, you will find this video quite helpful. Here, we give you practical advice, tips, and criteria for choosing a CRM that will increase your sales and improve customer service. Bitrix24 is a perfect online workspace for your business. Everything you need for productive collaboration is here - from tasks, chats, and videoconferencing to CRM, project management, and business process automation.

All about Scrum | One of the popular PM methodologies

What is Scrum? Is it different from Agile? How to apply the scrum method to your team? What software do you need to use Scrum? These are the questions we provide full, detailed answers to in this video. Bitrix24 is a perfect online workspace for your business. Everything you need for productive collaboration is here - from tasks, chats, and videoconferencing to CRM, project management, and business process automation.

Jira Align Blueprint - How to Prioritize Work

Atlassian’s Agile at Scale Solution Blueprints are manuals that connect best-of-breed scaled agile concepts to the tactical how-to details of implementing those concepts with Atlassian’s agile products. In this video we explore how to prioritize work, manage the feature backlog, and ensure organizational alignment so that teams know they are working on the most important things.