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Samsung builds a happy framework with Slack | Slack

The framework R&D group of Samsung MX is creating their own Digital HQ where they can collaborate as if they were playing a game through Slack, which can be more closely connected. "It was thanks to Slack that gave us the best solution in terms of security and productivity that we were able to improve both our performance and our organizational culture." - Sally Jeong, Vice President, Framework R&D Group, Samsung MX

OneDesk - Integrating with Dropbox

Dropbox files to tickets and tasks tickets and tasks. With OneDesk and Dropbox, your cloud storage is directly integrated with your helpdesk and project management software. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Engineering at a High-Growth Startup with CTO at Hightouch, Josh Curl

Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.

Syncing customer data with Hightouch: Crafting Saas

Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.