Teams | Collaboration | Customer Service | Project Management

What Is a 2-2-3 Schedule and How Does It Work

For businesses, running a sustainable operation, productivity, and employee well-being can be challenging. A rotational and well-maintained shift is crucial for sustainable and profitable business operations, especially in the healthcare, industrial, and manufacturing sectors. Workers often struggle with long 12-hour shifts, stress, and little time to rest, which cause fatigue and work-life imbalance.

All you need to know about Zendesk's new Dashboard Builder

Zendesk recently launched its brand-new Dashboard Builder, and there’s plenty to get excited about. To help you get the most out of it, we asked Zendesk Expert Jude Kriwald to break it all down. In this post, he covers what’s changed, what’s improved, where there might be challenges, and how to successfully migrate your existing dashboards. Zendesk recently launched a new Dashboard Builder in Explore.

Rocket.Chat achieves AWS ISV Accelerate Certification

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.

Top 11 Simple Project Management Software for Small Businesses

Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.

17 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That is not a statistic but an alarm for the organizations, showing that it is deep and serious on the systemic business issue. Low employee engagement nurtures low productivity, increased turnover, and therefore increased recruitment drives. Disengaged employees cost companies billions every year in lost productivity.

Simpplr vs. SharePoint: 2025 G2 comparison guide to choosing the best intranet

SharePoint is one of the most widely used intranet solutions on the market, with more than 200 million monthly active users. It’s often the default choice for companies that use Microsoft 365 since SharePoint is included in the suite of products. While it’s bundled with Microsoft 365 and appears cost-effective, that doesn’t mean it’s the best option. Many companies are discovering that a SharePoint intranet doesn’t completely meet their needs.

How to streamline compliance management software with work management tools

Compliance management software streamlines the process of complying with industry regulations and internal policies by automating tasks like documentation, monitoring, and reporting. Compliance software helps companies avoid costly fines, reduce risks, and maintain a strong reputation by ensuring they consistently meet regulatory requirements with minimal manual effort. Drowning in regulatory paperwork? You're not alone.

What Is a Swing Shift Schedule and What Are its Benefits

In the labor-intensive or emergency sector, it is always challenging to maintain sustainable operations and employee productivity. Employees in these industries, such as healthcare, law enforcement, and customer service, often feel exhausted while working in 24/7 operations. Businesses in these sectors can utilize flexible shifts to maintain round-the-clock operations and prevent employee burnout. Swing Swift Schedule is the best solution for these industries to boost their operations.