What is technical debt and how to manage it effectively
Technical debt is the future cost of taking code shortcuts. Learn how to identify and manage it for more stable software delivery and lower long-term costs.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Exploring MatrixRTC: Real time communication in rooms
At FOSDEM 2026, members of Element’s VoIP team - Robin Townsend, Timo Kandra and Valère Fédronic - presented a deep dive into the future of real time communication on Matrix. Their talk gave an update on MatrixRTC, Matrix’s framework for bringing voice, video, and other live, interactive experiences directly into rooms.
How Top Service Teams Can Defend 10-15% More Revenue With Proof of Work
Service teams don’t lose revenue because they deliver less. They lose it because the work they deliver isn’t visible enough to defend. Projects move fast, scope shifts quietly, and teams stay busy. But when it’s time to bill, the proof is scattered or missing. Without proof of work, revenue starts leaking in familiar ways: Proof of work changes this by connecting effort to outcomes, before it’s too late. It turns daily activity into defensible revenue.
How to send Salesforce reports to Microsoft Teams automatically
Salesforce reports don’t fail because they’re wrong. They fail because they’re late. If your team coordinates in Microsoft Teams, but your metrics live in Salesforce, someone ends up having to do the same manual loop: refresh → export → screenshot → paste → explain. And once that loop gets even slightly inconsistent, people stop trusting and paying attention to the numbers.
I think light themed dashboards suck. Here's why.
This may be a popular, or an unpopular opinion. I wouldn’t know as I’ve never shared it in my near 7 years at Geckoboard. But I think light themed dashboards are a bit rubbish. It might just be one of those things where you’re a light theme person, or a dark theme person. Strangely though, I have my phone in dark mode and Mac in light… So why do I have such an aversion to a light themed dashboard?
Top 6 Smart Cloud Tools for Independent Auto Shops
Running an independent auto or tyre shop today isn’t just about turning wrenches. It’s about speed, accuracy, communication and keeping everything moving without burning out your team. The truth is, modern repair shops run on software just as much as they run on tools. Estimates, inspections, parts, customer updates, invoices; if those systems don’t talk to each other, the shop slows down. This allows mistakes to creep in, and the modern-day customer can easily sense the distress.
Top 10 Best Habit Tracker Apps for Business and Personal Use in 2026
Explore all about the top 10 best habit tracker apps and more. In today’s post, we will give you useful insights and help you find the right app to track your goal progress. Written by: Sagar Modi.
7 ways to improve internal communication in healthcare
Poor internal communication in healthcare can mean the difference between life and death. Healthcare workers need specialized communication systems that match their mobile, 24/7 work environment. The right healthcare employee communication strategies connect everyone from surgeons to overnight staff, ultimately improving patient safety, care coordination, and staff morale.
Voice Recognition Meets Whole Slide Imaging: The Future of Grossing
Grossing stations define pathology chaos. Techs juggle gloves, case numbers, descriptions, and cassettes, peeling gloves 40 times hourly, typing "adenocarcinoma" with sticky keys, praying cassette labels match specimens. Errors cascade. AI grossing stations change everything. I've talked with grossing techs who lived manual hell and now dictate freely. Digital pathology voice AI isn't replacing them; it's freeing them for skilled work. Labs report 60% faster grossing, 85% fewer labeling errors, and happier pathologists receiving cleaner cases.
Turn paperwork from a blocker into a milestone in Zoho Projects
Projects don’t grind to a halt because people forget how to do their jobs. They stall because a file sitting in someone’s inbox hasn’t been signed yet. Maybe this sounds familiar: Your Gantt chart looks clean, standups are crisp, and everyone’s “on track.” But the project is quietly waiting on a contract, a change request, or a customer sign-off that lives in a PDF limbo between “sent” and “somewhere in their inbox.” The work is ready.