Teams | Collaboration | Customer Service | Project Management

There are several benefits to using a virtual assistant. These benefits include significantly reducing your labor costs, being able to get help 24/7, the ability to outsource tasks to a seasoned professional, access to a wide set of skills that you and/or your teammates might not possess, the option of getting help with a project the second you need it, and more.

16 The pandemic has changed the way people work, with remote work becoming the new norm. The 2021 ACS 1-year data from the U. S. Census Bureau shows that the population working from home as the primary workplace increased by threefold between 2019 and 2021. For anyone who is a remote worker or planning to become one, it is crucial to know the advantages and disadvantages of working from home.

No one likes writing documentation, but everyone needs it—especially in government projects. Balancing the fast-paced world of innovation with the formal demands of government documentation is not easy for startups. Let’s explore common challenges on both sides—what organizations face and what government teams expect—and offers best practices on how to tackle them, keeping things agile and manageable.

By Lisa Kant, Senior Vice President, Product and Solutions Marketing.

Time management is crucial in today’s demanding work environment. Effective time management requires using the correct time monitoring tools to enhance productivity, drive commerce, and minimize time waste. However, so many tools are available that making a decision becomes challenging. That is where DeskTime, ActivTrak, and Workstatus are useful when tracking and monitoring employees. They are all different, but each is effective in a way that the others are not like.

Our State of the Intranet and Future of Employee Technology report uncovers insights to guide intranet purchasing and optimization decisions for program leaders in the financial services sector. Discover current trends in AI integration, user experience, security and more to enhance employee engagement, boost productivity, and drive organizational success in an increasingly digital and regulated world.

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.

I’m not into gaming. To tell you the truth, the most advanced game I ever played was Mario back in the 90s. But here I am today, writing about comparing Discord vs Slack — the most advertised team chat app out there. As luck would have it, some of my coworkers are gamers and heavy Discord users. They helped me out and shared some expert opinions about Discord for this comparison.

If you have a large company, multiple locations, or employees who work in the field, keeping track of employee attendance manually can be impossible. You may go an entire day without seeing all of your employees, so it’s hard to know if they’re where they’re supposed to be when they’re supposed to be there. Attendance apps can help with that.

In the fast-evolving world of Software as a Service (SaaS), customer retention is paramount. Users demand swift solutions and consistent service across various touchpoints. A multi-channel support strategy, which offers assistance via platforms like chat, email, social media, and more, significantly enhances customer satisfaction. Let’s explore the importance of multi-channel support, its numerous benefits, and the best practices for maintaining consistency across channels.