Teams | Collaboration | Customer Service | Project Management

If something sounds too good to be true, it probably is. And that’s typically the reality of client retainers. Shiny, theoretical benefits like predictable income and long-term relationships keep you sold on their value. And blind to their downsides. But the fact remains: Without proper structure and management, retainers will bleed your business dry. In this article, we explain why. And what you can do to make sure your retainers are helping your business (not hurting it).

Zulip’s next-generation app for Android and iOS is now our official mobile app! The new app, powered by Flutter, offers a sleek new design and a faster, smoother experience than the old app built on React Native. Over 2000 users have installed earlier versions of the new app since its public beta release last December. Starting this week, you’ll get the new app the next time your Zulip app is upgraded.

How do you know your work-from-home employees are actually working? What if someone continually “forgets” to clock in or logs off early without notice? These are everyday headaches for HR and managers in today’s remote and hybrid work world. You often wonder if your team is actually working or just logged in. It’s hard to track hours, spot an employee who is slacking off, and manage attendance without sounding like a micromanager. The fix?

Are you looking for the best client management software in 2025? You are browsing the right page. Managing multiple clients can get messy with all the work you juggle these days. So, in today’s blog post, we will provide you with useful information regarding why you need it and how to choose the best option for your business in this category.

In 2020, when the COVID outbreak spread, businesses had no option other than allowing their teams to work remotely. That’s where the rise of remote work culture began, which has gained popularity over the years. However, now 78% of business owners think that remote work can derail productivity. But when this statement comes from popular figures, analyzing the remote work trend and reviewing remote work statistics becomes more important than ever.

Anyone who’s worked with a team has likely hit a roadblock of some sort: a missed deadline, miscommunication around a project goal, or failure to meet business expectations. Often, de-briefing a failure can help not only reflect on what happened and why, but to avoid mistakes in the future. But casual conversations around a sensitive topic can often turn personal.

Time and accuracy are two of the most valuable currencies in client services. From the moment you draft a quote to the instant the work begins, your ability to align on expectations can mean the difference between landing a project or losing it. Enter Quotes. Quotes in Teamwork.com allow you to create accurate, professional, and customizable quotes to set your projects up on the right foundation. No one (you, your team, or your clients) benefits from a messy, disorganized, or unrealistic plan.

Real-time communication. Real face-to-face moments. When was the last time you turned your chair and chatted with the teammate next to you? These days, you’re more likely to swivel and meet the judging stare of your hungry cat, or the chaos your kids left behind in your once-quiet home office. Since COVID flipped our worlds upside down, both our personal and professional lives have changed more than we ever expected. Offices turned into Zoom tiles. Coffee breaks became Slack pings.

What’s the point of working hard if no one notices? It’s like clapping in an empty room. There’s no feedback, no recognition, and no next step. You consistently meet deadlines, support your team members, and even take initiative without being asked. Yet despite all this, nothing changes. Promotions go to others, key projects get assigned without your input, and your name rarely comes up in leadership conversations. The reality is that hard work alone isn’t enough.

If you are managing a remote team, you know it has its perks and perils. You also know that maintaining high work from home productivity isn’t always easy. Almost 85% of managers say hybrid or remote work makes it hard to trust that people are actually productive. What will you do if one of your usually reliable teammates has gone quiet in meetings and is missing deadlines? What you do next could pull them back on track or let their performance slide further.