Teams | Collaboration | Customer Service | Project Management

Is your intranet a content dumping ground? A graveyard of unread posts? Do you find that no matter your efforts, pleading, or incentivizing efforts, you still can’t get your fellow employees to read the information posted to your intranet? If this sounds like your organization, you’re in good company. People resist change and default to what’s easiest. Unfortunately, intranets are notorious for being the opposite of easy. But don’t despair just yet.

Led by investors Cipio Partners and Iconical, this funding round will fuel the company’s ability to further develop its industry-leading solution for mission-critical secure collaboration.

Do you have a favorite place to shop? Take a moment to imagine it. What does it look like? How does it feel? Whether it’s a farmer’s market, a home improvement center, or the storefront of a luxury brand, we don’t just shop there for what we buy. We love the carefully-curated experience, designed to be memorable. It’s the little touches that make a customer experience unique and keep shoppers loyal. That’s what customer experience strategy is all about.

Editor’s note: Digital transformations can frustrate employees if leaders don’t communicate opportunities to learn new skills. Successful change initiatives depend on structured communications for long-term sustainability.

Users search for virtual meetings and webinars’ tools in the name of Zoom alternatives expecting the same capabilities in the tools they are seeking - that is, the impact of Zoom on worldwide users. In other words, "Zoom" as a brand name has become synonymous with online meetings. If internet stories are to be believed, there was a significant surge in the use of Zoom for remote work, distance education, and online social contacts during the COVID-19 pandemic.

The pandemic saw a massive shift in the way teams work together. With remote work becoming the new normal, secure collaboration tools became crucial in helping teams collaborate seamlessly despite being spread across different cities or even different continents. But why does the word "secure" hold the utmost importance here? While remote work offers the flexibility of working from anywhere and using any device, it can pose a great threat to an organization's data.

Tech pioneers in the food industry share their experiences of Slack as the collaboration engine of their digital HQs.

Editor’s note: Tech decisions can set the tone for how employees experience belonging, especially in distributed workforces. Successful leaders often cultivate company culture through digital workplace experiences. CIOs enjoy an outsized role influencing company culture, even before employees or customers are onboarded. “I hold the keys to the experience that every employee has,” said Colleen Berube, CIO and SVP Operations at Zendesk.