The pandemic dealt some heavy blows to the retail industry. Lockdowns, short tempers and supply chain issues were just a few of the challenges that business owners have faced over the past three years. But retailers who got creative – and engaged with their customers in new and innovative ways – surged past the competition. Learn how to boost your retail CX with Zendesk and AWS.

For the past few years, especially as hybrid and remote work have become normalized, enterprise organizations have become reliant on an increasing number of applications and cloud-based platforms to streamline collaboration and improve productivity among teams and individuals. Companies are incentivized to ensure their tools are accessible to everyone and that work remains frictionless, all while ensuring their data stays safe.