Teams | Collaboration | Customer Service | Project Management

On August 12, the Zendesk team hosted the last delivery of our series 5 steps to get started with self-service - Step 5: Optimize your help center and plan ongoing maintenance. Join us in this Zendesk session, to watch our experts Patty and David guide attendees through advanced strategies for optimizing and maintaining a Help Center as part of a broader self-service series. The focus was on enhancing knowledge base articles with multimedia, managing content efficiently using article lists and context panels, and leveraging enterprise features like team publishing and article verification.

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Learn how to supercharge your workflow with Miro AI in this comprehensive tutorial! Discover how to generate documents, images, sticky notes, tables, diagrams, and prototypes using AI prompts. We'll show you advanced techniques like incorporating board content as context, refining outputs, and using selected objects to trigger smart suggestions. Perfect for teams, designers, and anyone looking to boost productivity with AI-powered collaboration tools. Master Miro's newest AI features and transform how you brainstorm, plan, and create visual content.