Teams | Collaboration | Customer Service | Project Management

The 9 Best Employee Monitoring Software Ranked

Choosing the right employee monitoring software shouldn’t feel like picking the least invasive option. Whether you’re focused on security, productivity, or compliance, you need tools that offer visibility and respect boundaries. In this video, we cover 9 of the top employee monitoring platforms and break down what actually matters to IT, HR, and security teams. From productivity tracking and insider threat detection to forensic audits and live screen views, we cover the tools that help you stay in control without crossing the line.

Reducing Ticket Volume Without Compromising Customer Experience

Customer support leaders face a growing challenge: overwhelmed teams drowning in a flood of repeat or low-value tickets. As customer expectations for fast, effective service continue to rise, support organizations are under increasing pressure to deliver exceptional experiences—without burning out their staff or inflating costs. The solution many companies are embracing? Empowering customers to help themselves through strategic self-service options.

Wire Uncut Ep. 2 | Tuta | Reinventing Email for Privacy-First Organizations

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. We dive into Tuta’s journey; from their origins and evolution to the values that drive them today. You'll hear how they build with their users at the center ("Our stakeholders are our customers"), what matters most to privacy-conscious organizations, and how they respond to rising threats like chat control. We also unpack what digital sovereignty means to Tuta and why it’s more than just a technical feature.

What sets Tuta apart from Big Tech? | Short Clip from Wire Uncut

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. What sets Tuta apart from Big Tech? In this short clip from Wire Uncut, Hanna from Tuta explains how their privacy-first mindset, user-driven model, and commitment to encryption make them fundamentally different from mainstream platforms.

The Vital Role of Encryption and Privacy | Short Clip from Wire Uncut

Wire Uncut is a bi-weekly video series by Wire spotlighting bold, secure, European-built alternatives to Big Tech. In each 10–15 minute episode, we sit down with founders, product leaders, and technologists from across Europe to talk candidly about digital sovereignty, trust, security, and innovation in enterprise tech. In this clip from Wire Uncut, we talk with Hanna Bozakov (Tuta) about how Tuta got started, and why end-to-end encryption has been part of their DNA from day one. She also shares a clear stance on encryption backdoors, and why weakening privacy is never the answer.

How Miro boosts speed to delivery for cloud-based platforms at Centrica

Centrica has been keeping the lights on at UK homes since the industrial revolution. But its challenge today is keeping pace with the technological revolution. Customers may still value a visit from an engineer, but they also want faster, easier, and better ways to solve their day-to-day energy issues.

Pawan Satyawali: Stop talking tech specs and start delivering wins | The AI-Empowered CIO

CIOs have spent decades justifying their existence with complex technical roadmaps and lengthy implementation cycles. Pawan Satyawali throws that playbook out the window. “At the end of the day, every decision should answer one question: What’s in it for the business?” says Satyawali, former CIO of Tata Consumer Products and now head of digital services at Signify. CIOs should identify AI use cases that deliver measurable impact in weeks, not years, he says in our guide to IT leadership in the AI era.

Jess Evans: How to move beyond AI-washing to responsible innovation | The AI-empowered CIO

In a landscape where vendors slap “AI-powered” on everything from chatbots to coffee machines, CIOs must take a critical eye to every new technology, and create guidelines that will keep the organization safe and align to its goals. “If we’re not careful, we risk falling into AI-washing—where AI is more of a marketing tool than a practical asset,” says Jess Evas, vice chancellor and CIO of Maricopa Community Colleges and longtime technology leader in higher education.

Modern Workplace Monitoring

The Electronic Communications Privacy Act (ECPA) is a federal law designed to protect the privacy of wire, oral, and electronic communications. It remains a cornerstone of electronic communications privacy in the United States. However, its outdated framework struggles to keep pace with modern technology, from ubiquitous cloud-based tools to remote work platforms and IoT devices, creating a challenging compliance landscape for businesses.