Teams | Collaboration | Customer Service | Project Management

Modern CX is long overdue in the passenger transport industry

Weary travellers who’ve been cooped up since COVID-19 are hungry for adventure in 2023. Despite economic uncertainty, 73% of people surveyed by Booking.com are more optimistic about travel than they were in 2022 and half say that investing in a holiday is a top priority. This travel boom is an opportunity for airlines, cruise companies and rail services to gain a foothold with high lifetime value customers.

How to conduct a technical SEO audit for your client

So, you’ve written lots of powerful content, used your keywords, and added high-quality links. You should be on the way to SEO superstardom. Right? Not necessarily. Before you automatically assume your efforts will land your client at the top of search engine result pages (SERPs), you need to think about the nuts and bolts of your strategy. Achieving true SEO optimization that positively drives your search engine rankings takes constant checks and re-checks of your work. Are there errors?

Best Payroll Software with Direct Deposit

The best payroll software with direct deposit will make it easy for your team to set up direct deposit and receive their earnings on time and into their bank accounts via secure ACH transfer. In this video, we take a close look at 3 different payroll software with direct deposit — and other key payroll processing features — including our software, Buddy Punch.

Balancing Cognitive & Emotional Culture for the Employee Experience - Interview with Laila Tarraf

This episode features an interview with Laila Tarraf, author of Strong Like Water. After losing her parents and husband, Laila learned that compassion was essential in her personal and professional life. Prior to writing her book, Laila served as the Chief People Officer for Allbirds and Peet’s Coffee, and was the Vice President of HR for Walmart.com. In this episode, Amanda sits down with Laila to discuss leading with love, harmony between company values and felt experience, and psychological safety.

Product Prioritization Frameworks: Why Your Product's Success Depends on Them

Product prioritization is the process of evaluating items on a product backlog — features, epics, stories, bug fixes, or entirely new products — and ranking them according to which ones promise to deliver the most value for the work involved. After ranking these items using one or more product prioritization frameworks, a product team can then meet with the Developers to discuss how to break the higher-priority activities into actionable tasks.

What is multilevel security, and why does it matter?

In today’s world, organizations must be conscious about protecting data and safeguarding the exchange of information. On top of that, digital transformation has become ubiquitous, covering everything from the organization's top-secret business leads to unclassified day-to-day operational information. With this level of digitization, the risk of cyberattacks also comes to the fore. A multilevel security (MLS) approach is crucial in privacy-conscious organizations prioritizing data security.