Teams | Collaboration | Customer Service | Project Management

Agentic Analytics: Analyst Copilot

Jun 3, 2026 By Zendesk In Zendesk
Leaders can see when something's wrong, but understanding why means waiting on analysts. Agentic Analytics changes that. At the center is Analyst Copilot, an always-on AI analytics assistant powered by Context Graph, the system of compounding intelligence that gets smarter with every analysis. See how to go from question to decision in minutes. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
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teamwork

Create Quotes faster and stay in control with these new updates

Jun 3, 2026 By Janelle Santi In Teamwork
Creating quotes should help your team move opportunities forward—not slow them down with repetitive setup work, endless searching, or manual intervention. That's why we're introducing three major improvements to Quotes: Together, these updates make it easier to create consistent quotes, find the information you need faster, and tailor Quotes precisely to the way your team, and clients, work.
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teamwork

Introducing the new AI Project Wizard: faster, smarter, and built around your feedback

Jun 3, 2026 By Jordan Wellin In Teamwork
Project setup is one of those tasks that everyone knows is important, but nobody enjoys doing. With the new version of the AI Project Wizard, your team can turn client briefs into full-fledged projects within seconds. Thanks to new improvements based on your feedback (including ready-to-use task lists and better syncing with documents), project planning will feel less like administration and more like acceleration.
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chanty

19 Digital Communication Tools Every Business Should Know

Jun 3, 2026 By Lisa Hodun In Chanty
Each business has its rhythm. Every business or team is different and operates in its way, with its own culture and traditions. Therefore, it is no wonder that the ideal digital communication solution will be individualised for each person. Certain groups are still old-fashioned and prefer to use email to avoid mess and organising things. Other businesses rely on stable voice solutions in order to remain in touch with clients and partners around the globe.
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teamwork

Introducing Custom Exchange Rates for multi-currency projects

Jun 2, 2026 By Janelle Santi In Teamwork
When project budgets, invoices, and forecasts all ride on a rate that shifts every single day, your numbers never quite sit still. Custom Exchange Rates lets you set your own exchange values, so project operations stay aligned with your finance team's accounting practices instead of the daily market. Lock rates while still seeing live market rates for reference.
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