Teams | Collaboration | Customer Service | Project Management

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teamsupport

How TeamSupport Raised the Bar in 2024 and What's Next

Dec 18, 2024 By Riley O'Donnell In TeamSupport
As 2024 comes to a close, it’s the perfect time to reflect on the major milestones achieved this year and highlight the innovations we’re looking forward to in 2025. Advancements in Artificial Intelligence (AI) particularly have impacted customer support industry-wide this year, sparking creativity and enhancing efficiency. Our product is growing alongside these advancements. With the leadership of our new CEO, Grant Stanis, we continued to innovate and develop new products this year.
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Workstatus

How AI Time Tracking Improves Resource Allocation?

Dec 18, 2024 By Workstatus In WorkStatus
People say time is a valuable commodity in business, but how about managing time? That’s where it can get complicated. Getting off track and devising wrong schedules, overworking a particular team, or having resources remain idle is straightforward. Meet AI-time tracking—the precise solution that helps eradicate the art of estimating resources.
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Vivantio

Automated Patch Management Process: Streamline Security and Compliance

Dec 18, 2024 By Simon Green, Head of Information Security In Vivantio
Imagine this: you’re responsible for keeping your organization’s systems and software up to date, secure, and running smoothly. It’s no small task. The process of keeping track of security updates, managing patches for hardware and software, and ensuring patch compliance can feel like an endless cycle of frustration.
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insightful

Call Center QA vs. Workforce Management Tools: Why the Right Choice is Both

Dec 18, 2024 By Dora Ordanić In Insightful
Frustrated by disjointed QA and WFM systems? Insightful’s software monitoring combines these tools into one seamless solution, giving your call center real-time data to optimize performance, reduce burnout, and create a better customer experience. Learn how to make the shift.
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asana

What is a workflow? Definition and examples

Dec 18, 2024 By Julia Martins In Asana
Workflows are a structured series of steps that take you from the beginning to the end of a process. Workflows show stakeholders what tasks are complete, when they get done, and who is responsible for them—increasing visibility and efficiency across teams. Learn the many benefits of workflows and how to start using them in your work today. The term workflow is ambiguous. For some, a workflow is a process—for others, it’s a way to organize information.
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m-files

Are you ready for CSRD - the EU Sustainability Reporting Directive?

Dec 18, 2024 By M-Files In M-Files
The new EU Corporate Sustainability Reporting Directive (CSRD) has rapidly become a focal point at management meetings throughout Europe. This is unsurprising, as the CSRD is a comprehensive directive mandating companies across various industries to report their sustainability impacts in unprecedented detail and transparency. It encompasses requirements on everything from environmental targets to social factors and compliance – obligations that companies cannot afford to overlook.
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chanty

6 Company Chat Apps to Boost Collaboration

Dec 18, 2024 By Anastasia Matveyeva In Chanty
Has your team ever wasted time searching for information, chasing down updates, or trying to get everyone on the same page? It’s frustrating when important conversations get lost in email threads, or you can’t quickly find that key document everyone’s asking about. Without streamlined communication, productivity suffers, deadlines get missed, and projects stall.
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miro

Fail forward: How embracing failure accelerates innovation

Dec 18, 2024 By Rory Keddie In Miro
Failure and innovation are two sides of the same coin, but companies can easily forget this when striving for perfection. As humans we’re naturally drawn to celebrating success. We focus on the glory of winning and the outcomes of groundbreaking products while often glossing over the string of missteps, experiments, and failures along the way. But ignoring failure is a mistake. Yes, failure has negative connotations, but it’s often a critical stepping stone to success.
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DeskTrack

Vitality of Application Usage Monitoring Software in Offices

Dec 18, 2024 By DeskTrack In DeskTrack
Are you wondering what application usage monitoring software solutions are and what they are used for? In today’s blog, we will take you through the ins and outs of properly tracking your applications. However, why do you need to monitor how applications work and how your employees use them? Apps and software you use in your office are not guaranteed to run butter-smooth for their entire life span. They are bound to face some issues.
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teamrelated

Advice On Choosing A Local Moving Company

Dec 18, 2024 By TeamRelated In TeamRelated
Relocation usually involves some changes; it is seen as an event that usually consumes time, energy, and needs proper planning. Well, as it turns out, finding that perfect local moving company could be very much hard per say Which of the features would you consider most important? Which are the questions you'll need to ask to ensure you're hiring the best movers for the job? This is a guide on important tips which will aid you to get the best moving company in Los Angeles. It teaches you how to find movers that fit all of your needs, move confidently, and get a great deal.
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