Teams | Collaboration | Customer Service | Project Management

6 collaboration ideas for the workplace

Collaboration is essential for any organization’s success and productivity. Companies need to share vision and have an understanding of each other’s projects to achieve excellent business outcomes. Missed deadlines. Duplicate work. Teams operating in isolation while critical projects suffer. These aren’t just minor inconveniences — they’re costly consequences of poor workplace collaboration that can derail your organization’s success.

How Asana builds inclusive teams: Hiring process & core values

In this video, Alicja Zwierzyńska shares insights into how the hiring process works at Asana. She highlights what the company looks for in candidates, what makes the process unique, and what values are most important, both for the organization and the people who work there. This is a behind-the-scenes look at how Asana builds inclusive, value-driven teams that thrive on collaboration and clarity of purpose.

Ready, Set, AI: Preparing for Knowledge Management Success | Atlassian

Join Atlassian and Udemy as they discuss ways to prepare your organization for its AI transformation. By assessing and curating organizational knowledge, standardizing formats, and integrating diverse information sources, you can have a successful AI transformation. Key takeaways: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Trailblazing With Rovo: Empowering All Teams Through AI | Rovo | Atlassian

In this video, you'll hear from nonprofits and trailblazers about their AI-driven solutions and how they build awareness and confidence in AI. You'll leave inspired by the impactful work powered by AI when responsible practices are integrated into implementation. Explore Atlassian Rovo's potential to amplify change and transform how organizations measure and manage impact.

How to Train and Onboard Support Agents Quickly Without Sacrificing Quality

For customer support managers, few challenges are more urgent—or more daunting—than ramping up new agents quickly and effectively. Whether you’re scaling up or replacing outgoing staff, the longer it takes to get new hires up to speed, the more pressure it places on your experienced team—and the more risk you run of customer dissatisfaction. The problem? Many B2B support teams are grappling with long ramp times, complicated tech stacks, and rising expectations from customers.

Why Your Business Needs Shift Management Software in 2025

In the modern workplace, managing employee shifts efficiently is a critical challenge for businesses of all sizes. With increasingly complex schedules, remote teams, and evolving labor laws, traditional manual scheduling methods are no longer effective or sustainable. This is where shift management software plays a transformative role.

EU Alternative to WhatsApp: The Ultimate Secure Messaging Guide for Enterprises

As the EU doubles down on digital sovereignty, GDPR enforcement, and NIS2 compliance, one thing is clear: WhatsApp is no longer a viable option for secure enterprise communication. Despite end-to-end encryption for message content, WhatsApp (owned by Meta) still collects metadata, lacks EU hosting, and cannot meet the privacy, governance, and control standards required by European organizations.

The Security Behind Wire: How Wire Keeps Your Communication Private and Protected

In a digital world where privacy and security are constantly under threat, choosing the right communication platform is crucial. Wire stands out as a robust, enterprise-grade messenger, purpose-built for end-to-end protection and transparency. Whether you’re a business leader, privacy advocate, or curious user, understanding the security mechanisms behind Wire helps foster trust and informed decision-making.

5 causes of resourcing chaos (and how to eliminate them for good)

Picture this: One person is pulling an all-nighter to prep a campaign for a client who’s changed the brief (again). A few desks away, someone else is scrolling costume party ideas because they’re waiting for the next project to come through. Same team. Same office. Completely different realities. It’s a scenario that plays out in client services organizations every day – and it’s a glaring sign that something’s off.