Teams | Collaboration | Customer Service | Project Management

What Is an Open Source Communication Platform? The Best Solutions Compared

Enterprises are rethinking their communication infrastructure due to growing concerns about vendor lock-in, US cloud jurisdiction, cyberattacks targeting collaboration systems, stricter compliance requirements, and growing pressure around AI and data governance. Open source communication platforms have become part of the solution because they offer greater visibility, deployment control, and infrastructure independence.

The road to Zendesk Relate and the latest on Zendesk AI | SMB User Group webinar

Zendesk changes fast — and May 2026 was no exception. In this SMB User Group session, Brandon Tidd breaks down what's new and what it means for small businesses: The relaunched Zendesk Community, the incoming Spark rewards program, a major AI Agents packaging change rolling out across all suite plans, the new unified navigation, a security update admins need to know about, and AI-powered reporting in Analytics.

How Belfius Built an AI Banking Assistant with Miro | Canvas 26

Belfius, Belgium's leading bank — rebuilt the way its product, design, and customer journey teams work together using Miro. In this Canvas 26 customer spotlight, Jonathan, Steph (Product Owner, mobile banking app) and Laurent (Customer Journey Designer) walk through "Hey Belfius," the AI personal banking assistant built with Miro that replaced menu-driven feature hunting with a real conversation — now live for 2.2 million app users.

Best Apps for Daily Planning to Help You Stay Organized and Get More Done

The best apps for daily planning in 2026 are Todoist, Notion, Google Calendar, TickTick, Any.do, Microsoft To Do, Troop Messenger, and Structured each built for a different planning style, budget, and type of user. Daily planning is one of the simplest habits with one of the highest returns. The right app removes friction from your day helping you capture tasks, schedule your time, build consistent routines, and stay focused on what actually matters instead of reacting to whatever arrives first.

Asana Unveils Operating System for Human-Agent Teams

Agentic Work Management solves the AI productivity gap; Organizations can run critical work with humans and agents on the same plan, with the same context, under the same governance. Asana announces next generation AI Teammates purpose-built for industries and Asana Dash, an AI Chief of Staff for every user that knows your individual goals, priorities and what needs your attention. New apps coming soon: Asana Service Management for IT, Command by Asana for Builders, and Asana Client Management for Professional Services.

3 strategies to stop shadow AI without killing productivity

Unsanctioned use of AI is a major cybersecurity risk, but your employees need the latest tools to be more productive. By the time you’ve developed a framework for managing shadow AI, technology has already progressed. This means you’re left constantly playing catch-up while the risks of shadow AI continue to accumulate.

10 best campaign management software for marketing teams

Campaign management software helps marketing teams plan, organize, and track campaigns from one shared workspace. Instead of relying on email threads, spreadsheets, and one-off status updates, teams can use campaign management tools to assign work, set deadlines, manage approvals, and track progress. The right software also helps marketers manage the many details involved in modern campaigns, from social posts and email sequences to paid ads, content assets, and product launches.