Teams | Collaboration | Customer Service | Project Management

5 Factors to Consider Before Trialing a Four-Day Working Week

The past 18 months have necessitated a shift to working remotely, adjusting to more flexible hours, and mastering the Zoom mute button. As companies consider how best to approach the new normal in 2021, one idea that is making waves across the globe is the four-day working week. In our previous article, we looked at the pros and cons of the four-day week. If you’re considering a trial at your company, it’s important to be prepared beforehand to get the best out of the exercise.

What is Team Chat Software and How does it Work?

Team chat software is a place where you can connect and communicate with your team members in a secure and dedicated professional environment. A lot of people refer to team chat software as a business communication tool, but it is much more than just this. Team chat software is a powerful invention that helps you connect with people from across different departments, countries and even continents.

Please hold-the tech revolution that's changing customer service

Good customers are hard to find; keeping them is crucial. We are working in a much-changed, digital-first economy where it’s all too easy for people to click away if they don’t get what they need. They want their issues solved quickly—preferably on first contact—and they want to feel heard. But too often, customer service teams run up against barriers.

How to Create a Strategic Roadmap for your Business

Any successful business must begin with a clear understanding and strategic roadmap of its internal strengths, customers, competitive environment, and vision for evolving to compete in the future. Money is also vital to start, operate, and develop a firm. You will have an effective tool for attracting investors if you put forth the effort to create a comprehensive business plan that clearly states where you are, how you got there, and how you plan to proceed.