Creating a Pie Chart in TeamInsights
See how to create a drillable pie chart using the TeamInsights BI Tool.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Using the Pulse in TeamInsights
Use the Pulse to monitor your data for any/all abnormalities in your data.
How AI can enhance the customer experience and control costs I Conversations with Zendesk Podcast
We explore the exciting potential for leveraging AI in the world of customer service and experience.. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
TeamInsights full demonstration
See the differences between TeamSupport Reporting and TeamInsights and how TeamInsights can give you a closer look at your support data.
How To Create Multiple Dashboards
See how you can benefit from data-specific dashboards in TeamInsights!
Creating Specific Filters in TeamInsights
Drill into your data quickly and accurately with powerful filtering in TeamInsights.
Creating a Line Chart in TeamInsights
Demonstration of creating a line chart in TeamInsights.
Considering Using Free Help Desk Software? Read This First
If you're considering acquiring free help desk software, you've likely come across a wide range of available options that may seem like a cost-effective and simple way to handle and improve customer support in your organization, without adding extra expenses or going into big efforts. As you probably already know if you're looking to make this important decision, a help desk tool will streamline your support services and improve your overall performance.
New in OneDesk May 2023
This release includes a ton of brand new features to help agents reply to customers more efficiently.