Teams | Collaboration | Customer Service | Project Management

News

Rocket.Chat listed as a preferred collaboration platform for the public sector by the Swedish Government

Digital transformation in the public sector is already a reality. More than ever, public sector organizations are becoming aware of their need for digitalization. Even so, change is not always easy since public-sector organizations have high standards and specific requirements for online solutions. Data privacy is government agencies’ top concern; they’re the ones that should set the bar when it comes to protecting users’ information.

Vivantio Continues Streak of Recognition from G2

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, continues to be recognized as a Higher Performer and Momentum Leader in several categories in the G2 2021 Winter Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

Scoro - Favorite Among Professional Services and Project Management Teams

This winter, we’re excited to announce the results of the latest G2 software review, which highlight Scoro as a firm favorite in more categories than ever. The results reflect the continuous development we put into serving the needs of all sectors and sizes of company, with more and more teams turning to Scoro as their end-to-end collaborative work management tool.

InvGate Service Desk Renews PinkVERIFY ITIL 4 Certification

Service Desk 7, the latest version of InvGate’s Service Desk ITSM solution, has been announced as one of only 10 applications to pass the PinkVERIFY™ ITIL 4® assessment. PinkVERIFY is the industry’s recognized IT Service Management tool certification, helping IT practitioners align with ITIL processes.

Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded Best Service Desk Improvement Project at the 2021 IT Service & Support Awards LATAM. The Service Desk Institute's IT Service & Support Awards seek to highlight the achievements of IT organizations as well as leaders working in the Digital Service Management and Technical Support industry.

Google Names Scoro a 'Rising Star' In New CEE Report

It’s safe to say the way we work has changed forever. Three-quarters (74%) of professionals expect remote work to become the standard, and we’re seeing more and more companies implementing remote or hybrid working policies. This has been accelerated by the pandemic, but the tide was already starting to turn long before that. The number of employees who work remotely at least once per week has grown by 400% since 2010.

Scoro Shortlisted for Two Business Brilliance Awards | Scoro

SaaS Work Management firm in the running for International Business of the Year and Employer of the Year. The Business Brilliance Awards recognize the best brands globally in a number of key categories. The award programme is validated through a Gold Awards TrustMark and has judges drawn from firms such as Deloitte, LinkedIn, Clifford Chance, and Accenture.

Vivantio Named Best Customer Service Management Software Provider 2021

November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.