Teams | Collaboration | Customer Service | Project Management

InvGate Service Desk Renews PinkVERIFY ITIL 4 Certification

Service Desk 7, the latest version of InvGate’s Service Desk ITSM solution, has been announced as one of only 10 applications to pass the PinkVERIFY™ ITIL 4® assessment. PinkVERIFY is the industry’s recognized IT Service Management tool certification, helping IT practitioners align with ITIL processes.

Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Coppel, one of the leading department stores in Mexico, has been awarded Best Service Desk Improvement Project at the 2021 IT Service & Support Awards LATAM. The Service Desk Institute's IT Service & Support Awards seek to highlight the achievements of IT organizations as well as leaders working in the Digital Service Management and Technical Support industry.

Google Names Scoro a 'Rising Star' In New CEE Report

It’s safe to say the way we work has changed forever. Three-quarters (74%) of professionals expect remote work to become the standard, and we’re seeing more and more companies implementing remote or hybrid working policies. This has been accelerated by the pandemic, but the tide was already starting to turn long before that. The number of employees who work remotely at least once per week has grown by 400% since 2010.

Scoro Shortlisted for Two Business Brilliance Awards | Scoro

SaaS Work Management firm in the running for International Business of the Year and Employer of the Year. The Business Brilliance Awards recognize the best brands globally in a number of key categories. The award programme is validated through a Gold Awards TrustMark and has judges drawn from firms such as Deloitte, LinkedIn, Clifford Chance, and Accenture.

Vivantio Named Best Customer Service Management Software Provider 2021

November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.

BlueRock Digital Become Scoro's First Co-Sell Partner

Scoro, the award-winning work management software for collaborative teams, is ramping up its partner channel to meet increased global demand. Headquartered in the UK, with offices in North America and the Baltics, Scoro’s software helps thousands of agencies, consultancies and professional service firms in 60+ countries work more efficiently. Australia is one of those countries that has seen strong growth during the pandemic and the subsequent shift to hybrid working.

Vivantio Named High Performer/Momentum Leader from G2

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, was recognized as a Higher Performer and Momentum Leader in several categories in the G2 2021 Fall Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

Spaces blast out of beta

Over the past few months, thousands of people have been using the Spaces beta to better organise conversations. To recap, Spaces rethink grouping rooms and people, fundamentally improving Element & Matrix to better group conversations instead of viewing all rooms all of the time. They come in three main flavours: Today, we’re incredibly excited to announce that Spaces are officially out of beta!