Teams | Collaboration | Customer Service | Project Management

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10 Ways to Increase Productivity at the Workplace

Imagine a team preparing for a big project deadline. The first team has clear goals, tools, and a plan, whereas the other team is disorganized and communication-poor. Which team will have a higher chance of succeeding? Which team will be more productive and efficient? We know the answer. Boosting workplace productivity isn’t only about working hard—it’s about planning and allocating effectively to maximize the benefits of hard work.

How to scale customer support in the AI era, with Zendesk + HyperJar

How to scale customer support in the AI era, with Zendesk + Hyperjar In Zendesk’s inaugural episode from its Zendesk Speaker Spotlight series, we speak to HyperJar’s Jake Samson who shares his thoughts on how to get both customers and agents on board with AI, as well as the importance of making the most of sandbox environments for testing, and how highly-regulated fintech companies can’t afford to make mistakes when it comes to the end customer.

Top 15 Project Management Tools for 2025

Are you looking for the best project management tool for 2025? You are in the right place. We have done that and been there, so we know how hard it is in today’s work world to get projects completed on time. So, in today’s post, we have got you covered with useful insights to help you find the best tool or software to effectively manage your projects.

10 Best Employee Engagement Software in 2025

By the start of 2024, only 33% of employees were engaged in their work and workplace. That’s a discouraging number, especially for companies actively looking for better ways to engage their workers. Does that sound like you? If so, have you considered employee engagement software? These platforms foster communication, boost collaboration, and make employees feel valued and involved.

Office Holy Wars About Blocking Social Networking Sites

Social networks are a huge part of our everyday lives, both at work and at home. It’s easy to get lost in the avalanche of social media updates. Before you know it, your whole workday has been consumed by unproductive web surfing, tweets, and posts. Nucleus Research found that 25 percent of US workers spent a minimum of two hours a day surfing the Internet. For that reason, many companies have blocked Twitter, along with Facebook, YouTube, and other social media websites at work.

SaaS Pricing Models - A Smarter Alternative to Freemium and Free Trial

As a SaaS startup team, you’ll have to choose a pricing model for your product at some point. This decision is crucial as it shapes the future of your brand, your marketing and your business. When we started our pricing strategy research we were choosing between freemium and free trial as these are the models our competitors use. However, when we dug deeper into the research, we were surprised to learn that there are actually dozens of different monetization strategies a startup can choose from.

SaaS Content Marketing: How Chanty Got from 0 to 10K Leads (Step-by-Step Guide)

In this article, I’m sharing the exact steps we took to get our Chanty website from 0 to almost 400K visits and from 0 to 10K leads in two years. I know, the numbers aren’t too impressive. It’s not like saying, “I got from 0 to 125 million visitors in a few months.” But hey, we are talking bootstrapped here, and many of the B2B SaaS consultants and founders I know would give their arms to see their 10K goal hits in their reports.