Teams | Collaboration | Customer Service | Project Management

Remote Work

How to continue building inclusive communities when you're remote

The recent shift to remote work and physical distancing has forced many organizations, including Asana, to rethink how they connect and communicate as a distributed team. Building inclusive communities must be a part of that shift. Being fully remote—compounded by living through a global pandemic—makes it even more critical to be intentional about creating an inclusive community.

DevOps Collaboration for Remote Teams

As many teams scramble to adopt remote work, many DevOps teams are turning to messaging and integrated workflows to collaborate effectively. But how can remote teams use messaging effectively? How can you use messaging in conjunction with other collaboration tools? We’ll show you how you can use a collaboration platform like Mattermost to make the most of popular tools like the Atlassian suite and improve the workflow of your remote teams. We’ll also talk about our experiences as a remote-first company and how our team moves quickly and stays in sync.

9 Best Slack Alternatives for Remote Work

Working remotely has become the new normal in light of the ongoing pandemic. That being said, some people have found themselves struggling to make the transition. Many have already fallen victim to burnout due to the shift in work environments. However, certain software can make collaboration a lot easier. Communication apps like Slack help you stay in touch with your coworkers even when you’re all working from home. Still, not everyone will be compatible with it.

Rocket.Chat Earns Highest-ever Ranking On Capterra's Top 20 Remote Work & Livechat Software!

Last week, the leading software review platform Capterra announced that Rocket.Chat has been named Top 20 in these two categories: Top 5 Most Popular Live Chat Softwares, Top 20 Most Popular Remote Work Softwares. Capterra is a free online service that helps organizations find the best tech solutions to succeed. We are humbled to see our efforts recognized by such a well-known authority for tech platforms!

Building a Remote Startup? Things to Consider Before You Get Started

Thinking of building a remote startup? Planning to switch your startup business to work remotely? Adopting a remote work setup can be a big dilemma for startups. On the one hand, you know about the many benefits of going remote. But on the other, you might be afraid that things won’t operate as smoothly than if your entire company worked together under one roof. Fortunately, this dilemma is more common for startup founders than you might think.

How To Use Zoom: A Step-by-Step Guide (2020)

Want to learn how to use Zoom? With teams across the world working remotely during the COVID-19 pandemic, video conferencing tools like Zoom have become extremely popular. However, if you’ve never used Zoom before, understanding it might be challenging! But don’t worry. This article is a step-by-step guide to help you get started with Zoom quickly.

5 small businesses making smart pivots for a world gone offline

According to research by small business marketing platform, FiveStars, customer visits to local businesses in the U.S. and Canada dropped by 70 percent between March 8 and April 12. It doesn’t take a statistician to realize that losing that many customers in one month represents a serious blow. But not every mom and pop shop is collapsing.

4 Ways to Conduct Proactive and Engaging Remote Sessions with Your Customers

In light of the sudden shift to remote working, we recently conducted a series of internal brainstorming workshops to strategize the best ways to conduct remote sessions with our customers. We compiled over 300 ideas from 3 continents. Here are our key findings, brought to you by M-Filers and Hanna Tahvonen.

You are working from home now. What are your next steps?

Here at Monitask we have always been fans of the teleworking model that allows people to work a few days a week or full time through a virtual office. Since the situation regarding Coronavirus changes every moment, and with the extra burdens of education-in-home and care of children, we know that this is easier said than done. Now that working from home is a reality for most of us, we have compiled a series of resources to help you adapt to your new work-from-home schedule.

Announcing new security and control features for remote collaboration

Millions around the world have had to switch nearly overnight to working remotely. But adopting remote work isn’t easy for every team. Deploying a messaging platform can be difficult for enterprises with high security, compliance, and control requirements.